Hi! Since around March I have probably looked at this board at least once a day, but this is my first post! You all have been so helpful in answering any questions! So first I want to say "Hi" and thank you for all your help!
After a lot of research at the beginning of the year, we decided in April to book the Media Suite at Mandalay Bay for my reception and we are having the ceremony in the Platinum Chapel at Mandalay Bay. But once I started reading all the negative reviews with in-suite receptions at Mandalay Bay, I started getting a little worried!
This week I called my wedding coordinator at Mandalay Bay- she wasn't there-but I spoke with the director of the Wedding Chapel, Ada. I told her I was starting to have hesitation about having my reception in the Media Suite due to all the negative reviews recently on the knot boards.
She said the reason some people are having their suites moved is because they aren't having their wedding ceremony at Mandalay Bay, so it is just a regular suite reservation. She said if I am having my ceremony at Mandalay Bay, she can link the wedding with my media suite reservation so they can make sure the suites/preferences don't get changed. I e-mailed Ada my media suite room confirmation and she coordinated with the hotel operations manager and he placed notes on my account and setup my media suite reservation as a wedding.
I also reserved the connecting room to the Media Suite so we won't have any problems with noise (and plus we need a little bit more room).
I am very happy with the way Ada addressed (and hopefully resolved - we will see on my wedding day) my issue! It seemed like she was aware of the problems that are coming up on the knot boards and they are doing their best to accommodate us.
Hopefully this helps some of you!