Nevada-Las Vegas

Vendor Reviews Part 1: 11-10-13 w pics

Trump Hotel: A-

I chose to stay at the Trump hotel for various reasons.  Principally because the previous times I was in Vegas, I always left my hotel smelling like an ash tray and I didn’t want that for my wedding day.  I am not a crazy gambler, so having a casino in the hotel wasn’t a biggie for me.  It’s something that Grandma appreciated too.  We got an awesome price via hotwire ($100/night).  My mother-in-law called ahead and asked them to put everyone on the same floor except for my husband and I.

The Trump was really great, hospital.  Nice, open rooms with small kitchens.  The only weird thing is that some of the rooms came fully stocked with glasses and dishes, while others did not.  My only point of contention with them is that a few times I called down for something and it took a while before they let me know they couldn’t accommodate my request.  For example, I called down for tea bags and they brought me coffee bags twice before they told me they didn’t have any tea.  I could’ve gone to Walgreens in that time.  They sent my husband and I chocolate covered strawberries after seeing us walk through the lobby in our wedding gear (apparently they asked my sister-in-law for our room number to send us champagne and she told them we had enough).  The housekeeping staff was absolutely great and their pool and fitness facilities were awesome as well.

I got married in the grand canyon (civil) and also had a small religious ceremony at St. Jude’s RC Church.  The grand canyon wedding was facilitated by Maverick Helicopters and the religious ceremony by Weddings Las Vegas.

Maverick Helicopters: A+

I called over 13 companies in researching Grand Canyon nuptials.  Many companies outsource all of it. Maverick was one of the few that does it all (though they obviously outsource flowers, etc.).  Maverick was by far the most expensive of all the companies but you get what you pay for. Leanne was wonderful from our first conversation.  Everything with them was flawless and on time.  Things I loved about my experience is that they gave me three pictures to take home that day.  Two were in their own display folder and I gifted one to my mom and one to my mother-in-law.  The other was in an official plaque made of solid wood.  How many of us wish we had one pro pic to take home with us on our wedding day? Maverick did it.  The picnic we had on the Canyon edge was simple but filling.  I really enjoyed every moment of my experience and would use them again in a heartbeat.  Very professional staff in every detail.  Came in a little under $5K

The Palette: A

I loved my flowers.  I LOVED my flowers.  I also loved Pam.  I e-mailed several vendors and there were only two that were in my price range that were willing to work with my vision and their expertise.  As in, not just give me a cookie-cut out of a picture I sent.  Most florists didn’t put any of their input, just a price tag.  If I were to show you my dream pic and what I actually got, they are different, but I had showed Pam my dress, she knew my ceremony site and I think she used the 20+ e-mails we exchanged to guide her to what I consider was ultimately the perfect bouquet.  My mom brought my bouquet back to NY to place at my brother’s grave, so I only know that it lasted through the night, but my hubby’s boutonniere is still alive (though drying) 10 days later!  She also transported my cake stand to the reception venue and was very sweet; delivered flowers in person.  She also did my reception flowers and added in a few extras.  It was truly beautiful.  She made 1 bouquet that included roses, succulents, calla lillies, seeded eucalyptus, hydrangeas, and dusty miller; 1 succulent and rose boutonniere, 2 tall eiffel towers and 3 shorts centerpieces.  The extras were hanging crystals, immersed rose petal vases and loose rose petals.   I paid $471.59 for her services.

Stratosphere: D

A couple weeks after booking, I already knew I had made the wrong choice.  I wanted to give my guests a great view and the Stratosphere was the only non-booked venue that could achieve that.  I had a tiny reception.  I was told at booking that the minimum for a strip view room was 9 people.  (Their marketing materials also state this). After I signed the contract they told me 12 people and I would have to pay for 12 no matter what or else they would put me into just a large dining room. 

I had planned on doing the dinner and wine pairing package but when they told me about paying for 12 (at the time my guest count was 8) regardless of who came and that even though 3 of my 8 guests don’t drink and I would be charged for them anyway, I went with food only menu.  Their wine prices are over the top.  They told me that I could bring in my own wine for a $35/bottle corkage fee.  Their markup is so high that I could have brought my own bottles of Dom Perignon and still saved over $100 with their corkage fee included.  I didn’t do this because it was just too much trouble, but just saying.

I read bad reviews about their cakes, so I knew I would be going with another cake vendor.  I told them this from the beginning.  After contract was signed I was told that they would be charging a cake cutting fee because they had a union staff and their staff couldn’t cut another vendor’s cake without being paid extra.  This sounded like malarkey to me and I investigated with the union and was right … this was just some arbitrary charge on their part as a penalty for not using their vendor.  I tried to work with them and since I was opting to forego the fourth course (dessert) asked them if they would match my vendor’s cake fee or credit me for not getting dessert and they refused.  At the end of the day I had to threaten legal action before getting them to eliminate the cake cutting fee, but they were unwilling to credit me for eliminating dessert, so my guests had a lot of dessert that night.

The menu I chose was 4 choices with the main having a choice of filet, chicken or salmon.  My mother in law, sister in law and 2 cousins on either side are vegetarians, so they agreed to have a vegetarian option for them.

On the day of, they put my cake on a stand different from the one I had sent to the room.  I was told it was because they didn’t trust that my stand could bear the weight of my cake.  This was fine, but they still set up my cake stand and left it next to my cake.  I put my bouquet on it because it looked odd sitting there and to dismantle it and leave it on the side would have been even weirder.  My cake stand had little crystals inside the stand and there was extra.  The waiter had the idea to spread these on the table.  I told him he could.  He through them on the table quite haphazardly and some of them ended in the butter of my guests.  Luckily my hubs saw this and we were able to warn people to not eat the butter.  I can’t even imagine if someone choked on one or something.

I had arranged for an ipod dock for the night.  We made our playlist using spotify.  There were serious reception problems there and my music kept on cutting out.  I saw there was a stratosphere wifi network with a full 4 bars but the waiter didn’t know the password.  I asked him for a manager.  He sent waiter #2 over to me.  I asked him for the password.  He told me he didn’t have it.  I asked for a manager.  He came back 5 minutes later and said the password used to be vendor11.  It didn’t work and a manager never came.  The stratosphere had their own ipod and he said he would use their music.  I said this was fine (better than silence).  After 10 mins I asked where the ipod was because we were sitting in silence and he told me that their ipod needed to charge a bit.  I was a bit #@$%! Because if this was their backup ipod, shouldn’t it be charged and ready to go in a need of an emergency? 

The vegetarian option wasn’t on the printed menu and I asked the waiter to please mention it because I had several vegetarians in attendance in particular my mother in law.  He said he would.  When he made the announcements for the night he didn’t mention the vegetarian option and my mother in law said, “I guess I will fill up on cake.”  I told her they had something special for her (them), but I’m upset she was upset for those few minutes. 

The waiter thought he was comedian and made several bad jokes when he was doing his announcing thing.  No one laughed at his jokes and he said, “geez my sister is from NY and she isn’t this uptight.”  I had to compose myself after that comment.  Thanks for insulting me and my guests, Joe.

In addition to that, later on in the night when he was sorting my cake tiers, he mentioned to a couple of my guests “can you believe this flimsy cake stand?” I thought this was unprofessional and it made my guests uncomfortable.  We also had a cake large enough to feed 40 but out total count including us was 13.  He only cut half the bottom tier, yet only the top two tiers were in my to go cake boxes.  Don’t know what happened to the rest of it, but I certainly hope at least the staff enjoyed it as it was a over $500 cake.

The food was good except for the ceasar’s salad.  I didn’t know that a caesar’s salad could be that bad, but it was.  My mom said the market salad (other option) was great. 

All of my guests got a free pass to the observation deck and for unlimited rides.  This was done by wristbands.  The waiter didn’t put one on me or my husband bc he knew we’d be photographed a lot, but he put them on everyone else.  My pictures have all my guests with fluorescent bands.  I would suggest just handing it to them.  It looked quite tacky.  The view up there was great and my husband and sister-in-law (only brave ones) enjoyed the rides.

Re: Vendor Reviews Part 1: 11-10-13 w pics

  • Congratulations and thanks for the reviews. Im so sorry for your experience with the stratosphere that just sucks! Your helicopter ceremony sounded amazing though.

    Can't wait to say 'I do' on April 14, 2014 - Planning Bio

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  • I ditto what missmo said :).
  • Thanks. It's all water under the bridge, considering I'm married, so all good. I'm not sure what the pics didn't show up, but here is a picture of my bouquet and the room view of the stratosphere with pics of Pam's work
  • Here's the room view with flowers.
  • Congratulations!! Sorry about the bad experience with stratosphere! I really love your bouquet!!
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  • I love the Trump!  The DJT Restaurant is great.  Sorry to hear about your experience with the Stratosphere, but it sounds like overall you had a great trip!  Congratulations!!!  
    We had our dream wedding at Mirage on May 3, 2014! 
    image
  • great reviews!! thank you!
    I'm also looking into staying at Trump before or after my wedding
    And I have booked Pam for flowers as well! your flowers are lovely! I'm going to ask her about the eiffel tower vases lol. I also love the mirror base of the short centerpieces
    Our wedding day also marks our 11th anniversary of being together :)
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  • Bring some bubble bath for the jacuzzi @ the Trump.  All of my guests used their jacuzzi at least once and I did too the day before.  So relaxing
  • great advice! maybe i'll put some bubble bath in as part of the welcome bags! 
    Our wedding day also marks our 11th anniversary of being together :)
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