There are days where I wish life were a video game, so I could rage quit. We ordered nice, expensive, solid-wood furniture and got not-nice, cheap, pressboard furniture instead. Keyboard Smash.
So. I've mentioned a couple of times that my parents' house burned this spring, right after I moved back in.
We've been in the new house since May 1st-ish and it has been, largely, unfurnished. One bedroom suite that my mother had purchased prior to the fire but couldn't get until June (yet another long story) and some odds-n-ends furniture that people were amazingly generous enough to offer us. Which was amazing, of course. But nothing that made the house feel like home. We've been accumulating insurance money slowly, and about a month and a half ago we went and ordered (and paid for) three bedroom suites: one for my+FI's bedroom, one for my dad's bedroom, and one for my baby sister's bedroom; plus a couch, two chairs and ottomans, and a rug for the living room.
At the store, we were told several times that the furniture we were ordering was all solid wood. We were also SPECIFICALLY told that it would not be pressboard. We asked, because solid wood lasts (until it's in a house fire, of course). Pressboard does not. We knew there would be veneers on it, but underneath it was solid wood. We were also told that the couch and chairs would be leather on all sides.
I loved the set I had chosen. It was white with brushed nickel accents and it had a media chest and a gorgeous nightstand and DRAWERS. So many drawers. There were two at the foot of the bed, two in the nightstand, and four in the media chest, plus two cubbies for game systems or satellite receivers or what-have-you. I was so excited about my drawers. All of our clothes were hanging out in laundry baskets, and I was so so so ready to get out of those laundry baskets.
So today, I was ALL ECSTATIC because it was Delivery Day (FINALLY) and we were going to have a nice, put-together-looking bedroom and I could go and buy sheets and comforters and make our room look like a place someone actually LIVED instead of a cheap-ass college apartment in a shady part of town. So excited. I was hoping it would even be here by the time I got off at 4.
Nope. Delivery time frame was somewhere between 2-6. They got here at 6:30. They brought all the bedroom furniture first, and were going to have to come back with the LR stuff (which is fair, since there was a shit-ton of stuff being delivered). First thing we notice: They're bringing in a dresser none of us recognize. Turns out it was supposed to be my dad's - except it was not, in fact, the set my dad had ordered. It wasn't even by the same maker. Next thing we notice: My media chest is damaged. Not just scratched-damaged either, although there were definite scratches and greasy black splotches all over it. No, a decent-size chunk was taken out of the front, where it's been banged up against something in transit between Point A and our bedroom. My sister's dresser was okay. But at this point we're looking hard at the little things, and the chunk out of my media chest tells us something that turns the little issues into a Big Deal: My stuff, which we paid over $2k for and were told would be solid wood, was pressboard. Which we were SPECIFICALLY told it would not be. My dad brings the head delivery man in and shows him the divot in my thing through which we could clearly see the pressboard, and he agrees - yep, that's pressboard. They looked at the other stuff and it turns out that ALL of it was pressboard, despite being told that it would not be. Delivery Man steps outside to call his manager, who tells him to do whatever we say do.
So we say, "Take it all back, and don't bring the couch and chairs. We'll be in tomorrow to speak to someone."
FI and I don't have our drawers that I was looking so forward to. None of us have our beds. The living room is, still, completely bare. And I am contemplating calling Bossman the Lawyer to see what our options are legally since we were REPEATEDLY assured by about three people that we were purchasing solid wood furniture, not pressboard.
I am so SO much disappoint.