Knottie Tech Help

Countdown clock wrong ?

On my dashboard the countdown clock shows 370 days, but on my website its says 371 days - shouldn't they both be the same ?

Debbie

Re: Countdown clock wrong ?

  • Hi there,

    Thank you for bringing this to our attention. In order for our team to help get this fixed, is there any chance you can send screenshots of the two countdowns you're seeing? Also, are you using The Knot app? If not, please let me know which web browser you are using.

    Thank you so much!
    KH
  • Hi Holly,

    It seems to have sorted itself - they both say 368 days.

    I'll keep an eye on it and let you know if we have problems

    Debbie

  • I'm glad to hear that! Please don't hesitate to reach out if you notice it again.

    Thank you!
    KH
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