My husband and I got married over a year ago and we still have not received our wedding video!
The package we chose was supposed to include: 8 hrs of service, 5-7 min highlight video, clean edits of our ceremony, toasts, special dances & digital downloads. Our contract states that our video would be delivered 8-12 weeks after the wedding for our highlight and 14 weeks for remaining videos. It's been over and we have received zero in return. My husband and I were required to pay in full a month before our wedding date.
Our videographer hasn't given us any reason or explanation for the delay. He refuses to respond to any of my calls or emails. For the times that he did decide to respond to me, it was to give us a new delivery date. He's given us 4 new delivery dates. He has been active on all of his social media accounts, and has even completed and published weddings that happened after ours.
I was able to connect with 4 other couples who were clients of his that are experiencing the same issue as me, and I'm seriously considering filing a law suite at this point. Have any of you experienced something similar? What should I do?
...And for those that care to know so you can avoid the same mistake we made, the guys name Joe McCalip. His production company is called "Joseph Alan Productions" and his Instagram:
@josephalandotnet