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MARRIED 6/9/12- VENDOR REVIEWS!!!!

One of the helpful things about this board is being able to get information and support from others that are planning their special day too. This forum helped me in deciding my venue, my florist, my cake, and where to purchase my dress. Because of great reviews, I booked vendors that delivered on my day. I can honestly say my wedding day was perfect. I had a vintage wedding with a garden feel, and all of my vendors helped with making my vision come true. So its only proper and fair to share my reviews with you all to help your day special too!

VENUE- COURTYARD ON ST. JAMES, HOUSTON, TX (A+++)Lori was an absolute pleasure to work with from beginning to end. I currently live in Austin and planned my wedding from afar, and when I tell you how responsive Lori is, I MEAN it. I could email her 3x a day, and I ALWAYS got a fast response from her. She was very good at being flexible for the days that I would come into Houston to meet with her. It was never a time that she was not available for me, and I got married a year after we got engaged. On the day of my wedding, she remembered the little things that I asked like asking her to put candles around my parents and grandparents wedding photos, and I had left that message on her voicemail the night before. She made sure EVERYTHING was on time and everything flowed so smoothly. She even bustled my train for me twice. I always thought that something would go wrong, but nothing went wrong. Nothing. The staff was very accommodating and we received many compliments on the food. I loved how the staff serves you so it was definitely easier for us to talk and meet with our guests. Lori packed a hefty doggy bag for us in our getaway car with a bottle of champagne. She was wonderful. 

PHOTOGRAPHY- DCSMITH PHOTOGRAPHY, DUANE SMITH (B+)First and foremost, let me say, Duane is good. He is very flexible and easy to work with. Anything that I asked for or wanted to change, he accommodated with no problem. The only reason that he is getting a B+ is because I asked him to bring our engagement photo to our bridal session so that I could see it, and he didn’t have it ready. I didn’t see it until the day of my wedding. He also left my bridal picture in his car, so by the time I realized it wasn’t on display, it was too late. However, he did go above and beyond. He asked us to do another engagement session and didn’t charge us. He also followed us from our venue to an area by our hotel so that we could get pictures with Rolls Royce, and he didn’t charge us. He also came to our rehearsal so that he could get familiar with the venue and asked my coordinator questions about different areas. So when you need him to be there, he is THERE. 

FLORIST- ALWAYS FLORAL (A++)Sabrina is an absolute pleasure to work with. On our very first meeting, we spent hours talking, and she was very attentive and listened to what I want. I brought an inspiration picture of a bouquet that I fell in love with, and she was able to identify the flowers immediately and we came up with flowers to mimick the bouquet that was in budget. She is very good at staying within your range. She also gave me a discount because my husband is a teacher. Yay! On the day of my wedding, she and her assistant beat ME to the venue, and they went right to work.  

VIDEOGRAPHER- JCHRISTOPHER FILMS, JEFFERY COOMBES (A++++)Jeffery and his wife, Amanda were a great duo. I could rave about them all day. At the time, he was just breaking into the wedding industry even though he has much experience in film. I heard of him by reading a post from another fellow knotty and reached out to him as soon as possible when I saw his work and prices. They filmed our rehearsal dinner just because, and also followed us to the area with our car because they wanted great footage. They didn’t charge extra for driving to a different location, they just really love doing what they do. One thing that I absolutely love is their attention to DETAILS, and their professionalism. They captured everything that was important to us. I didn’t think I was going to have a videographer due to it not being in my budget, but they were a Godsend and affordable. 

 CAKE- EDIBLE DESIGNS BY JESSIE (A)Very simple and easy to work with. We had a tasting, and it went great. My mister chose red velvet with a cream cheese buttercream frosting. No complaints. 

BEVERAGES- OLD 52 GENERAL STORE (A+++)Since we don’t drink, we had a cocktail portion where our butlers served vintage sodas with the retro straws. Went completely in theme since we had a vintage wedding. Jessica was very easy to work with. Since I ordered in bulk, she gave me a discount on the sodas, but the shipment cost was going to be $500! She was able to have her staff load the sodas for me at a significantly reduced cost. I was nervous about ordering glass bottles long distance, but she was a pleasure to work with, and the bottles were packaged very good.  

DRESS- VENTURA’S BRIDAL (A+)Brenda was my consultant, and I loved her. I fell in love with Enzoani, and it was a close run between the Enzoani Erin and the Enzoani  Farlow. She was able to help me decide in the end. I put a poll up on The Knot too, and the ladies were helpful as well. In the end, my dress came in early, my alterations went perfectly. I picked up my dress cleaned and pressed the week of my wedding.  

HAIR/MAKE-UP – A LANE AFFAIR, SHAKA LANE-SMITH (A+++)I actually met Shaka through my mister because they had been friends a long time. She is just breaking into the wedding industry for makeup, but she is awesome. I am not a big fan of caked on makeup, I’m a fan of natural beauty, and she was able to give me a look that enhanced my facial features and make me look flawless. We had four trials that involved my makeup and hair, and the final trial combined both. On the day of my wedding, we were together at 7am, and she refreshed my lipstick and check to see if my makeup was still in place before being introduced to everyone for the reception. I got her a custom-made clutch purse like my bridesmaids as a gift. She was awesome.

 DJ- BENJAMIN SOLOMON (A)Ben is very versatile and easy to work with. He is a close friend of my mister’s but does DJing on the side. He’s been doing it for years. The mister and I wanted to break out into a surprised choreographed dance as our slow song played. He put together the cd of music we wanted for the dance, and everything was on cue. The crowd was estatic. 

TRANSPORTATION- MONARCH LIMOUSINES (A+)It was a 1937 Phantom Rolls Royce! The driver was very professional. He arrived a little early to be on time. Always got our door and served us champagne. He let us have a photo session with the car and made sure things weren’t on the car while we were posing. We kind of went over our time, but he didn’t charge us, which was awesome. 

INVITATION/STATIONARY- AL’S FORMALWEAR (D)*sigh*, My suggestion for any couple is if you are going with a chain store for the guys’ suits, PLEASE do it early to prevent ANY problems. We planned our wedding a year out, but we decided to get started early. Luckily we did. We had a series of problems, from getting the word spacing wrong on the invitation to our best man’s suit being in the wrong city. Luckily, one of our other groomsman that lives in that city was able to pick it up for the best man. The big one was the night before our wedding, my mister went to pick up his suit, and his tie was PURPLE. It was supposed to be cream. The whole process was frustrating, and I was surprised to have so many problems considering that the woman knew me by first name and my voice on the phone. I always checked the paperwork I signed, AND followed up with phone calls to make sure everyone’s measurements were correct, being delivered at the right store, etc. I was a very anal bride and wrote everything down, so I know it wasn’t mistakes being made by me. We received numerous discounts, and at first, we didn’t complain because we had so much time before the wedding to fix it. But as the wedding got closer, my nerves got BAD with this store.  

ETSY VENDORS:CordesCreations- (A) Custom made clutch purses as gifts for my bridesmaids. Very easy to work with!
Myrubberstamp- (A) They customized our logo exactly how I wanted. My handkerchiefs came out lovely.
EmiciBridal- (A) Fell in love with her fascinators. I chose a blush color since I was a blushing bride. I received it in a cute box!MysteriousMannequin- (A) She designed a blush tulle wedge veil for me and worked with me by sending pictures on her head. She even offered to have me send it back in case it didn’t fit to my liking. It was perfect the first time.

You can look at our highlight film to get a gist of our day:


Re: MARRIED 6/9/12- VENDOR REVIEWS!!!!

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    val81602val81602 member
    First Comment
    edited December 2012
    <div>Beware of the photographer</div><div>
    </div><div><p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">Our experience started off wonderfully with Duane.  We met with him viewed the different package options and signed the contract.  We loved our engagement photos and received the rights to access them in a timely manner.  The day of the wedding he showed up on time and we enjoyed his professional attitude the whole entire day.  After our wedding is when everything went down hill quickly.  Our contract stated the following…</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">-<span style="color:black;">The printing process starts the business day after the ceremony.  Digital processing takes approximately 3 weeks. Enlargements take approximately 1-2 weeks or possibly longer when laboratory and bindery schedules are heavy.</span></span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">-<span style="color:black;">FINAL DELIVERY: </span><span style="color:black;">“DC Smith Photography” will deliver the prints and any additional material once printing is completed. </span></span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;color:black;">-The approximate date and time for delivery is June 25, 2012, after 5:00pm.  All attempts will be made to deliver the prints on or before the above date and time.</span><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;"></span></p> <p style="margin-bottom:0.0001pt;line-height:normal;" class="MsoNormal"><span style="font-size:12pt;font-family:'Times New Roman', serif;color:black;">-Amendments to Final Delivery:  Valorie Dixon will also receive a disc containing the Engagement Portraits.  This disc will be made available within one week of capturing the images.  DCSmith Photography will also have the Engagement Prints (chosen by Valorie Dixon) delivered within three business days of the choices being made.  </span></p> <p style="margin-bottom:0.0001pt;line-height:normal;" class="MsoNormal"><span style="font-size:12pt;font-family:'Times New Roman', serif;color:black;"> </span></p> <p style="margin-bottom:0.0001pt;line-height:normal;" class="MsoNormal"><span style="font-size:12pt;font-family:'Times New Roman', serif;color:black;"> </span></p> <p class="MsoNormal"><strong><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">I think the timeline below explains why I would never use this company and my complete and utter frustration</span></strong></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">June 2- We were married!!!</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">June 12- Duane started to add a couple of photos to website</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">June 20-  still not really many photos on website.  I sent email about link being disabled and checking on the rest of the photos</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">June 28- I started to see more on website</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">July 17- I sent email as not all of the photos has been put on website still</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">July 18- received an email from Duane saying he will be receiving pictures shortly and put on website as well he was going to send us a few extra prints for the problems so far</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">July 30- I picked prints for package and sent email saying what I wanted and asked about CD and extra prints we were suppose to get due to time of pictures not being on website and also about album</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">Aug 15- resent email as I had not heard anything back</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">Sept 10- resent email a second time  </span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">Sept 10- Received email back from Duane that he was passing our info off to another person and she would handle our account </span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">Sept. 11- received email from other person and she said our wedding pictures would arrive within 3-5 days as well we will receive cd within the week.</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">Sept 25- received some of our photos however still missing cd and album. Emailed other contact person with info.</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">Sept 27- first time since married we have been asked for selection of our photos for the album ever</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">Sept 27- we replied back asking how many photos we need to suggest and sizes </span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">Sept 28- was told just need to pick 53 photos and they will do the sizes</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">Oct 15-  we sent the photos we would like in the book</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">Oct 18- she let us know it would only take a day or 2</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">Oct 29- We emailed to see about any updates as we still had not received cd or album</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">Nov 1- received email being told they would have our order number shortly</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">Nov 7- we emailed them again as we have not had a response </span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">Nov 8- received email that everything is going smoothly with the book</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">Nov 16- we sent out an email again asking on the completion of the album along with the cd</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">Nov 16- Duane emailed back saying thank you for choosing your choices last month for the album you will receive it sometime within the week</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">Nov 27- received email from Duane saying we would get album this week no confirmation on prints or cd</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">Nov 29- received email saying that we would receive everything no later then Friday </span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">December 2- got email from Duane that album should arrive tomorrow and CD on tuesday</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">December 18- received photo book no cds and sent another email</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">The cds were dropped off in our mail box</span></p> <p class="MsoNormal"><strong><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">I feel how the situation was handled on Duane’s and his colleges part was completely unacceptable and the measly few extra print we received due to the photos not being up on the website in a timely manner does not even come close to making up for all of the issues we experienced.  I am extremely disappointed that I spent money with this company and wish I had never heard about them.  </span></strong></p> <p class="MsoNormal"><strong><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;"> </span></strong></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">Duane if you would like to follow up with me on all of the issues I have expressed here I would love to talk with you as I honestly believe that you either </span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">A) have no idea on all of the problems that took place and now you would love to make up for them </span></p> <p class="MsoListParagraph"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;">or</span></p> <p class="MsoNormal"><span style="font-size:12pt;line-height:115%;font-family:'Times New Roman', serif;"> B) Frankly just don’t care and plan to continue to ignore it</span></p></div><div>
    </div>In Response to <a href="http://forums.weddings.com/Sites/Weddings/Pages/Main.aspx/local-wedding-boards_texas-houston_married-6912-vendor-reviews?plckFindPostKey=Cat:Local%20Wedding%20BoardsForum:121Discussion:6cfb39a7-73df-45be-8980-913366ca0bb7Post:7d50182a-17d7-42cd-9f67-11897cd70c14">MARRIED 6/9/12- VENDOR REVIEWS!!!!</a>:
    [QUOTE]One of the helpful things about this board is being able to get information and support from others that are planning their special day too. This forum helped me in deciding my venue, my florist, my cake, and where to purchase my dress. Because of great reviews, I booked vendors that delivered on my day. I can honestly say my wedding day was perfect. I had a vintage wedding with a garden feel, and all of my vendors helped with making my vision come true. So its only proper and fair to share my reviews with you all to help your day special too! VENUE- COURTYARD ON ST. JAMES, HOUSTON, TX (A+++) Lori was an absolute pleasure to work with from beginning to end. I currently live in Austin and planned my wedding from afar, and when I tell you how responsive Lori is, I MEAN it. I could email her 3x a day, and I ALWAYS got a fast response from her. She was very good at being flexible for the days that I would come into Houston to meet with her. It was never a time that she was not available for me, and I got married a year after we got engaged. On the day of my wedding, she remembered the little things that I asked like asking her to put candles around my parents and grandparents wedding photos, and I had left that message on her voicemail the night before. She made sure EVERYTHING was on time and everything flowed so smoothly. She even bustled my train for me twice. I always thought that something would go wrong, but nothing went wrong. Nothing. The staff was very accommodating and we received many compliments on the food. I loved how the staff serves you so it was definitely easier for us to talk and meet with our guests. Lori packed a hefty doggy bag for us in our getaway car with a bottle of champagne. She was wonderful.   PHOTOGRAPHY- DCSMITH PHOTOGRAPHY, DUANE SMITH (B+) First and foremost, let me say, Duane is good. He is very flexible and easy to work with. Anything that I asked for or wanted to change, he accommodated with no problem. The only reason that he is getting a B+ is because I asked him to bring our engagement photo to our bridal session so that I could see it, and he didn’t have it ready. I didn’t see it until the day of my wedding. He also left my bridal picture in his car, so by the time I realized it wasn’t on display, it was too late. However, he did go above and beyond. He asked us to do another engagement session and didn’t charge us. He also followed us from our venue to an area by our hotel so that we could get pictures with Rolls Royce, and he didn’t charge us. He also came to our rehearsal so that he could get familiar with the venue and asked my coordinator questions about different areas. So when you need him to be there, he is THERE.   FLORIST- ALWAYS FLORAL (A++) Sabrina is an absolute pleasure to work with. On our very first meeting, we spent hours talking, and she was very attentive and listened to what I want. I brought an inspiration picture of a bouquet that I fell in love with, and she was able to identify the flowers immediately and we came up with flowers to mimick the bouquet that was in budget. She is very good at staying within your range. She also gave me a discount because my husband is a teacher. Yay! On the day of my wedding, she and her assistant beat ME to the venue, and they went right to work.    VIDEOGRAPHER- JCHRISTOPHER FILMS, JEFFERY COOMBES (A++++) Jeffery and his wife, Amanda were a great duo. I could rave about them all day. At the time, he was just breaking into the wedding industry even though he has much experience in film. I heard of him by reading a post from another fellow knotty and reached out to him as soon as possible when I saw his work and prices. They filmed our rehearsal dinner just because, and also followed us to the area with our car because they wanted great footage. They didn’t charge extra for driving to a different location, they just really love doing what they do. One thing that I absolutely love is their attention to DETAILS, and their professionalism. They captured everything that was important to us. I didn’t think I was going to have a videographer due to it not being in my budget, but they were a Godsend and affordable.     CAKE- EDIBLE DESIGNS BY JESSIE (A) Very simple and easy to work with. We had a tasting, and it went great. My mister chose red velvet with a cream cheese buttercream frosting. No complaints.   BEVERAGES- OLD 52 GENERAL STORE (A+++) Since we don’t drink, we had a cocktail portion where our butlers served vintage sodas with the retro straws. Went completely in theme since we had a vintage wedding. Jessica was very easy to work with. Since I ordered in bulk, she gave me a discount on the sodas, but the shipment cost was going to be $500! She was able to have her staff load the sodas for me at a significantly reduced cost. I was nervous about ordering glass bottles long distance, but she was a pleasure to work with, and the bottles were packaged very good.    DRESS- VENTURA’S BRIDAL (A+) Brenda was my consultant, and I loved her. I fell in love with Enzoani, and it was a close run between the Enzoani Erin and the Enzoani   Farlow. She was able to help me decide in the end. I put a poll up on The Knot too, and the ladies were helpful as well. In the end, my dress came in early, my alterations went perfectly. I picked up my dress cleaned and pressed the week of my wedding.    HAIR/MAKE-UP – A LANE AFFAIR, SHAKA LANE-SMITH (A+++) I actually met Shaka through my mister because they had been friends a long time. She is just breaking into the wedding industry for makeup, but she is awesome. I am not a big fan of caked on makeup, I’m a fan of natural beauty, and she was able to give me a look that enhanced my facial features and make me look flawless. We had four trials that involved my makeup and hair, and the final trial combined both. On the day of my wedding, we were together at 7am, and she refreshed my lipstick and check to see if my makeup was still in place before being introduced to everyone for the reception. I got her a custom-made clutch purse like my bridesmaids as a gift. She was awesome.   DJ- BENJAMIN SOLOMON (A) Ben is very versatile and easy to work with. He is a close friend of my mister’s but does DJing on the side. He’s been doing it for years. The mister and I wanted to break out into a surprised choreographed dance as our slow song played. He put together the cd of music we wanted for the dance, and everything was on cue. The crowd was estatic.   TRANSPORTATION- MONARCH LIMOUSINES (A+) It was a 1937 Phantom Rolls Royce! The driver was very professional. He arrived a little early to be on time. Always got our door and served us champagne. He let us have a photo session with the car and made sure things weren’t on the car while we were posing. We kind of went over our time, but he didn’t charge us, which was awesome.   INVITATION/STATIONARY- AL’S FORMALWEAR (D) *sigh*, My suggestion for any couple is if you are going with a chain store for the guys’ suits, PLEASE do it early to prevent ANY problems. We planned our wedding a year out, but we decided to get started early. Luckily we did. We had a series of problems, from getting the word spacing wrong on the invitation to our best man’s suit being in the wrong city. Luckily, one of our other groomsman that lives in that city was able to pick it up for the best man. The big one was the night before our wedding, my mister went to pick up his suit, and his tie was PURPLE. It was supposed to be cream. The whole process was frustrating, and I was surprised to have so many problems considering that the woman knew me by first name and my voice on the phone. I always checked the paperwork I signed, AND followed up with phone calls to make sure everyone’s measurements were correct, being delivered at the right store, etc. I was a very anal bride and wrote everything down, so I know it wasn’t mistakes being made by me. We received numerous discounts, and at first, we didn’t complain because we had so much time before the wedding to fix it. But as the wedding got closer, my nerves got BAD with this store.    ETSY VENDORS: CordesCreations - (A) Custom made clutch purses as gifts for my bridesmaids. Very easy to work with! Myrubberstamp - (A) They customized our logo exactly how I wanted. My handkerchiefs came out lovely. EmiciBridal - (A) Fell in love with her fascinators. I chose a blush color since I was a blushing bride. I received it in a cute box! MysteriousMannequin - (A) She designed a blush tulle wedge veil for me and worked with me by sending pictures on her head. She even offered to have me send it back in case it didn’t fit to my liking. It was perfect the first time. You can look at our highlight film to get a gist of our day: <a href="https://vimeo.com/45422427" rel="nofollow">https://vimeo.com/45422427</a>
    Posted by PhenomenalNina[/QUOTE]
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