So I was measured at the bridal store yesterday for a shortened hollow to hem. I am 5'3" wearing 3 1/2 inch heels. Most dresses are made for those who are 5'9" and have 58" hollow to hems. I have read that you measure from the depression of the neck "the hollow" straight down to wear you want the hem. She measured over my breast, and in a different dress than I will actually be wearing, that was way too big for me. Her measurement came up to a 56 1/2 inch hollow to hem. My question is, did she measure me wrong? I am thinking that I would actually be a 55 1/2. She had to ask another girl how to do it, and seemed very confused throughout the process. I thought that this is what they do, why the confussion? The whole point of potentially ordering a dress from this designer is that they do custom fits, saving me money on alterations. I don't want to have to pay to have my hem shortened in the end, or wear 4 1/2 inch heels. What do you think? Thanks!