So I had every intention of booking Memories by Candlelight for our reception in Jan 2012. I had contacted Larry (the owner) on Feb 28 and was informed that the date we had chosen was available, he provided me a quote and that he requires a $200 deposit which we could break up into payments.
After meeting with the caterer and confirming the date with other vendors, I contacted Larry again today and told him we'd like to book with him. He was offering a good discount and I had seen him at a wedding a few years prior. We simply want music, no flare, and for the price we were happy to book him.
He informed me that he had booked some events on our date, in JANUARY and that he could no longer offer the discounted rate. I responded nicely letting him know that cost is a huge issue for us and we'd found another dj for a better price and we'd be going with them.
His response was a counter offer to give us a $200 lighting package for free if we booked with him at the higher cost.
My response :
We're just looking for music for the evening. We don't want or need all the extras.
I appreciate your offer, but will have to decline. Good luck with those you have booked.
His response
Sorry , I give full service. Not just music. Anyone can buy just music. Nobody can buy experience and knowledge.
How a great wedding day, I know our parties that day will be awesome.
Larry DeVaughn
Owner
Memories by Candlelight Wedding Djs
Now in my opinion this as extremely unprofessional and rude. First of all you raised your price in 4 weeks for an event in 10 months. When I decline due to the fact that you're offering me something I don't want, you are rude.
I would not hire this man if he were chargint $10!! I would not recommend him to a soul.
Customer service is KEY to me and he just lost all my respect!
Beware future brides!!!