Hello everyone! I was just curious if any of you have used GiftRegistry360 and if you have had any problems. I need some help trying to get my issues resolved! I used this website because I liked the flexibility of being able to add from multiple stores, but it ended up being a terrible decision.
I started the registry the end of last year and used my (at the time) apartment address for my profile. A few weeks before Christmas I had a couple packages containing gifts I purchased for other people stolen from my porch. I decided I better not have wedding gifts sent there and updated my address to my now in-laws address (my wedding was in June). We received our first gifts in April and they came to my apartment. I double checked that I had changed my address on my profile of the website and saved it a second time. Other items came off the registry they we never received in the mail and naturally- we assumed they would be given as gifts at the wedding.
The week before the wedding I moved in to our new home and then while on our honeymoon I changed our registy addresses again to reflect the move and have everything shipped to our new home. I noticed a few gifts came off the 360 registry and knew my in-laws would be checkign the mail. While we were gone my father in law happened to drive by my old address and see a package sitting there and it was yet again- from the 360 registry. I called to ask them what was going on and I was told I could not receive any information because you have to contact the store it was purchased from. I called Macy's and they could give me no information because they need the billind address as opposed to the shipping address.
NOW- as everything settles down I am missing a total of 4 gifts that were purchased from this registry. I understand it is possible someone purchased something and never gave it to us. I find it unlikely that happened 4 times though. Especially considering that the gifts were repeatedly shipped to the wrong address. I have contacted them again just to be told there is nothing they can do. The gifts I'm not as worried about, but I feel really terrible know there are loved ones out there who won't be receiving a thank you! They will not work with me at all and I am shocked that they don't have a way of working together with the store to help me out when this is obviously an error of their website. Does anyone know of any way to track these down or how to get this website to help correct their error??