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Problems with Kohls

Has anyone else had this problem? My mom and aunt keep getting complaints about my Kohls registry.  When they try to shop on line the gifts automatically ship to my address.  There is no option to change the shipping address  People want the gifts shipped to them.  I tried to call customer service and got no where.  They said "that's the way we do it, if it's really a problem they can place a phone order or go to the store." Gee thanks.  Am I the only one that finds this ridiculous?  I'm seriously considering deleting the registry.
 
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Re: Problems with Kohls

  • Completely agree! My FH and I went there earlier today and had poor customer service in just setting up the registry! I told him, if that's how they act when we are just now setting up, imagine the problems down the road! Right now we just have BBB and are trying to figure out another place. Originally, we hoped for Target, but I fear their policy and poor reviews. 
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