I had an uncomfortable & disappointing experience at this bridal store (
www.riziks.com) on Connecticut Ave in Washington, DC last weekend. In search of the bridal gowns for the bridal party I called the store on that Friday to see if they had the gown in store. I spoke to the lady and she informed me that they had two of the gowns I was interested in. I arrived at the shop early Saturday moring with my Matron of Honor and no one even attempted to acknowledge our presence but all the while continued to dote all over the 1 other bride-to-be that was there, lets call her Susie. After about 10mins of waiting I inquired with a sales assoc about 1 of the dresses that we had to find ourselves. The sooooo busy associate (lets call her Rudey) cause thats just was she was; pointed them in a direction of more dresses and trotted off. No one asked about my wedding date, colors style of dresses I was interested in anything.After being sloshed into a dressing area where we tried dresses, I asks for the color swatches. So Rudey says, 'I need to know the material!' OK if you're the one who works there handling dresses all day, wouldnt you know the material? Anywho, she basically drops the color samples off and again leaves to finish her inventory or whatever. All the while she and um 'Becky'(Assoc #2) are all too happy to offer options, alteration info, compliments and any other normal service that a bridal shop usually gives; to Susie.What... everyone doesn't deserve the same type of service?? No but it gets better, she doesn't want to provide the costs of any of the dresses (she says its listed on the tags, find them & look) no info on ordering the other gowns that werent available in the store and then states, that for any purchases 'payment is required in full at the time of order.I then inquire about the trunk show they were having in the store for wedding dresses. (I have already purchased my dress but they did not know that). the lady just waves her hands over to the racks and states those are the dresses we have for the trunk show. She didnt move from the desk she was behind.At this point we both realized that these folks were not interested in providing us any type of real service and decided to leave but not BEFORE the ignorant insinuation of >Becky, "are those earrings we had out, still there?"< umm what u tryin to say?? Hmmm. U be the judge?