Bestbridalprices.com has a guarantee that they will beat any legit price by 5%. They have my bridesmaid dresses for $168.30. I found it on House of Brides for $139 so I emailed Best Bridal Prices for a quote. They state that emails are answered in 24 hours or less. A week goes by and I hear nothing, so I email again. Finally, 10 days after the original email, I get a one sentence response telling me they'd beat the price, but I would not qualify for the free shipping they usually offer. A few hours later, I receive a response to the SECOND email from the sales manager, saying that I could get free shipping, but insisting that the price from House of Brides was $158.95, not $139. I emailed the link again and she still insisted that the price listed was $158.95 when in reality, that is the "YOU SAVE" amount. In the second email, she no longer signed it "Sales Manager" just "staff". I really feel like they just don't want to honor a price so much lower, but definitely don't feel confident ordering from a business that can't even follow a link or answer an email in an timely manner. Just needed to vent.