So so I call my event planner at my venue yesterday bc she was supposed to get back to me 2 weeks ago about whether or not someone was in the reception room before me, so that I could get in and set up some decorations... she tells me that there is another party in there 3 HOURS BEFORE ME! So obviously I am furious and want to know how I am supposed to set up (even though it is a simple set up with some candles) and she gets snarky with me and gives me the runaroaund about contracted times and technical stuff. Basically telling me that 2 hours before the wedding (when I am getting pics taken or getting ready) that I can go in a decorate myself. This was a room that I didn't want, and she asked me to take so they could accommodate another party, and offered me a $500 discount if I took it bc it was smaller. So I agreed, and now the room is triple booked for the day. So I bring that up, and she said, well go back to the bigger room but you don't get the discount, which isn't going to work for us as we were counting on that discount. I agree to go into the bigger room, and she agrees to have her crew set my stuff up for me, so I guess we came to an agreement. But the more I thought about it, I feel like I am entitled to this discount still, since they have pushed my wedding to the side for other events with no regard for the money we are spending to use them, since they promised me 5 star service and everything. So I call the sales manager to figure this out, and obviously it does the trick, because the planner leaves me a VM saying she is "displeased" that I had to go above her and work something out that is her job.I am ready to call and just tell this woman to be gone, and ask for another event planner. Am I being a bridezilla, or do I even have the right to be mad about this??UGH!
