I don't know why this bothers me so much, but it does. At work, when we request medical records for a client's case, we are required to send the request to the medical facility via fax and mail to make sure it is received. I put a note on EVERY request I send out stating it is sent via fax and mail to ensure delivery.
9 times out of 10, the medical facility calls telling me they don't have any new records. I explain that the request was also sent through the mail and to please disregard it. What do you think happens? The next day the same person calls again all PISSY asking why I am requesting the records again. STUPID PEOPLE. What can I say on my originial request to make this clearer? Ugh.
Don't even get me started on the some of the so-called disabled people that call in looking for help. One guy literally called for help with his disability claim because he shot himself in the PINKY TOE and didn't think he'd ever be able to work again. SERIOUSLY?! He then told me he thinks Social Security denied him because they are jealous of him. Sigh. Need a drink.