Has anyone ever bought there dress from Wedding wonderland in Lexington ky?
I had a really terrible experience there. When we stop by there the first time, the owner herself waited on me. They was so nice to me and all my BM's and MOH's. She picked out a dress for me that I would've never considered trying on. She told me to keep an open mind and try it on. I did and loved it. Walked out and the girls loved it. I wanted a dress without a long train on it because we will be doing a dance and didn't want to have to carry it all night. I told her this. When I looked at the dress in the mirror it looked great. She was holding the dress together at the back because it was to big in the bust and torso. I didn't know it at the time but she was also holding the "train" When I turned around to look at the back I didn't see the train on the dress, she showed me the two sheer drapes that went down the back and all the way to the floor (beautiful) I loved that. MY COMMENT: Oh I really like that, I didn't want a train because they are to heavy to have to carry around all night but this looks like a very elegant way to replace one. Plus I can dance easily in it. Now UPDATE: I put my dress in lawaway and have been paying by phone. I went back yesterday with the girls to get them sized and order there dresses. I paid 400.00 for this dress (reg. 550.00) it was marked down so when you buy it, you can't exchange or refund it. When we got there it was almost closing time. I appolized about being so late but we had to wait on my daughter to get off work and travel from Corbin (an hour away) She had my dress in the fitting room to try on. I went in to try on my dress (while the girls was being measured) I pulled it out of the bag and realized that there was a long train on this dress. Confused but I tried it on anyway. I come out and stood in front of the mirror. The associate come in to help me zip it up. I went to move and she was standing on my dress. When I went to walk in the other room to show the girls, I noticed a sheer train laying on the floor. I said what is that. She said OH nothing. So I showed the girls blah blah.. then went to take the dress off. I was putting the dress on the hanger when I realized there was only one sheer on the back of the dress when there was two when I went to put it on. I stuck the dress in the bag, looked down in the bottom of the bag and there was the "OH NOTHING" that was laying on the floor stuffed in the bottom of my bag. I told the owner about it and she said very rudely that when she put that dress in the bag it was not like that. I said yes I know it wasn't like that when I put it on layaway or wasn't like that when I went to try it on just now. she tried to tell me how careful "I" should be when zipping it up. I said I didn't zip it up, she did. She rolled her eyes and said well I can just sew this back on. She did and when I got home it's crooked. They never apolized or nothing. Just acted like it was my fault. When I ordered the girls dress and went to sign the contract. I notice one of the sizes was a size 148! I said what is this. She had already put it in the computer and never noticed that. So she changed it after bringing it to her attention. Then after I get in the car my daugter said she didn't understand why they ordered her dress 4 size bigger then what they had said.. THE whole process was rediculous.
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