Hey y'all,
I'm looking at the Inn at Kelly's Ford for my wedding ceremony and reception. When I called them up, they very helpfully listed out all the expenses and quoted a very reasonable price. I was starting to get really excited about it, thinking I'd finally found a nice place in our budget, but then I started looking at online reviews.
The majority of the reviews, especially the most recent ones, are terrible. They recount horror stories of double-booked rooms, mediocre food, snotty staff and unforeseen expenses. A lot of people who housed their bridal parties etc. at the Inn itself had many problems, including not having hot water, and being offered a more expensive room to make up for the reserved room being double-booked but then being charged for the more expensive room.
There are a few glowing reviews about the manager and the food, and how beautiful the venue is, and how easily the staff was able to deal with crises when bad weather washed out an outdoor wedding.
It sounds like that for most of the people who had problems, the issues arose when actually rooming at the inn, so I'm hoping that not staying overnight there will help prevent problems like that. We're going to visit in on Saturday morning.
Should I be running the other direction from this venue? Or should I be optimistic, take this low-cost, beautiful venue at its face value and hope I don't have any of the described issues?