Last week I made an appointment at the Flower Mill to have a consultation to see what they have to offer for flowers for my wedding. I took the day off of work and had my mom and grandma come with me. I was so excited to go and see what they have because I heard good reviews from other people. We get there five minutes before our appointment and they told me they were "too busy with other arrangements" to keep the appointment and that I should come back. I was EXTREMELY disappointed in the lack of customer service and professionalism they had. Really???...I know where I'm NOT getting my flowers!