First time poster here.
My fiancee and I found a great venue, for the exact number of people we have-it is perfect for us. We booked it last May (9/7/13 is date of ceremony) for the ceremony and the reception. When I was looking back on the contract it doesn't have the length of time for the even specified anywhere, which I need for the invites. Now the woman who coordinates all of this for us is saying "Our rental window is generally 4 hours of guest attendance. Some couples opt to rent an an extra hour, especially if they are planning to have the cermony here, in which case we prorate the rental and add on $498.75". That's an exact quote from the email.
Here is my dilemma-she never specified 4 hours to us in writing, and in person she told us it was 5 hours, but we could do 6 for an additional fee (again, not specified). We told her, in person, we wanted 6 hours (5-11p), so when we got the contract I figured it was for that time. I do not want to spend $800+ for an additional 2 hours, but if we stay with a 4 hour block no one will get to dance, just watch a ceremony and eat!
I know I should have gotten all of this in writing, and I am kicking myself for not doing it. The other problem is the woman is a coworker of my best friend and I don't want to cause any tensions between them.
What do I do?