Hey guys,Looks like the system banned them based on their IP addresses. Looking into it now but I unbanned both of them.
I'm baaaaaaaack! Thanks everyone!
@KnotPorscha - Since your IP banning process STILL seems to be hyperactive and ineffective, it might be prudent to make sure that ALL the users actually banned were in violation of TOS. If this system works like you say it does (cough cough), there's a high likelihood you are banning innocent users right and left.
And now she's banned again. Awesome.
@PDKH - It's Friday, forget about it getting done today. She probably won't get unbanned until Monday the earliest. Unless the mods can do it. Oh wait, nevermind.