This is actually kind of funny now that I'm thinking of it. I went to a wedding over the weekend that promised transportation for guests on an insert of the invitation. "Transportation will be provided." Awesome, since I plan to drink heavily, and since the hotel is about a 30 min drive from the venue.
We checked in, and the concierge had no flipping clue what transportation we spoke of. "Oh, there was a shuttle that picked the bridal party up an hour ago, is that the one you want?" Well, since I'm checking in an hour and a half before ceremony start time and I'm in sweats.... no, but thanks? She said she knew nothing about a shuttle for the guests, but that she could do us the favor of calling us a cab. Meanwhile, I was thinking that *maybe* there would be a welcome bag in our guest room with transportation deets. Wrong... no deets, no bag. And I wasn't about to call up the B&G and ask them what time the shuttle left the hotel and for other details, pretty sure they had other things going on at the time.
So we cabbed it. $50. AND WE WERE BEHIND THE FREAKING SHUTTLE THE ENTIRE TIME AND THERE WERE 2 PEOPLE ON IT. So most of the wedding guests planned for there to be transportation, but didn't use it/know info about its departure time (except those 2 lucky son of a guns) and had to find a new way to the venue. Meanwhile the B&G paid for the transportation only to have those 2 bastards use it. What a friggin waste, but it was kind of funny -- but not for my FI who paid for the cab and then had to make it count by having some drinks from the pricey cash bar all night. Good times!