Knottie Tech Help

Duplicate Guest List - Can't Delete - Please help

I uploaded two of the same guest lists and the system wont let me remove the duplicates. Please help!

Re: Duplicate Guest List - Can't Delete - Please help

  • Hi There,

    I was able to delete all except the ones listed as Guest (didn't want to delete too many of those). If you'd like to delete some of those go to your guest list manager, select the drop down that says "more actions" (on the right of the blue box) and select "batch delete". At that point you'll be taken to a list of your guests, which you can select the box next to their name to remove anymore duplicates.

    Please let me know if you have anymore issues. Thanks! 
    KP
  • Thanks so much! Is there anyway you can delete the whole list and start over? When I follow the instructions you have listed, there is a pop up box asking me if I want to delete, but it doesn't let me select the yes option. If you could go ahead and remove the list, that would be awesome!
  • List has been deleted! Please let me know if you encounter anymore issues.

    Thanks!
    KP
  • I had this same problem and would love help deleting all the duplicates! Thanks!!
This discussion has been closed.
Choose Another Board
Search Boards