I got married this past weekend and had a huge issue with our florist. We are currently "arguing" through e-mails. They initially offered a refund, I refuted, then they came back at me saying that since I had posted negative reviews about their company I had forfeited the refund. My review was brutally honest, no wedding should have to go through the BS we encountered. I also feel like they do owe us something.... I have caved and asked the Knot to remove my review and have deleted it from Yelp as well. Just because they "solve" the problem with money, doesn't mean a future wedding shouldn't be aware of what could happen.... isn't that why we all read reviews?
Has anyone else ever encountered this?