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Javascrip error on certain pages. Can't save data

Knottie66189437Knottie66189437 member
First Comment
in Knottie Tech Help
Hello,
I'm having problems saving data on certain pages. For example, I'm trying to add my gift registry information but it will never save.

I am getting a javascript error when the page loads so I am wondering if this is the problem?
The error is:

xo.membership.modal-latest.js:51 Uncaught TypeError: Cannot read property 'template' of undefined

Is anyone else noticing this? Any ideas on how to fix this? It is very frustrating

Thanks!!!
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Re: Javascrip error on certain pages. Can't save data

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    KnotRileyKnotRiley admin
    First Anniversary First Comment 5 Love Its First Answer
    Hi there,

    So sorry about the issues! Could you try clearing your cache/cookies and let me know if this still doesn't solve it?

    Thanks!
    KR
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    Knottie66189437Knottie66189437 member
    First Comment
    Hello,
    Thanks for the reply, I tried that but it didn't seem to make much of a difference. I didn't get the error that I received previously but I got a new one instead this time:

    view.js:1 Uncaught ReferenceError: V is not defined

    Any other ideas? We are sending invites out soon and I'd like to finish up the site ASAP!
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    KnotRileyKnotRiley admin
    First Anniversary First Comment 5 Love Its First Answer
    Can you let me know browser and device you're using?

    Thanks!
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    Knottie66189437Knottie66189437 member
    First Comment
    I am using Chrome Version 41.0.2272.104 (64-bit)

    I have also tried this using Firefox but still received the same error. Any other suggestions?
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    Knottie66189437Knottie66189437 member
    First Comment
    Any other suggestions? This is getting annoying that I can't save that data for my website?
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    KnotRileyKnotRiley admin
    First Anniversary First Comment 5 Love Its First Answer
    Hey there,

    Sorry for the delay, I've alerted tech of the issue. While they're looking into this could you send me any screenshots of the errors you're getting? This will help speed up the process for them.

    Thanks!
    KR
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    Knottie66189437Knottie66189437 member
    First Comment
    We were finally able to add it in the section above where you can type in any text, i guess we will just stick with that for now... still frustrating though.
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