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Why is nobody from the knot returning my urgent calls or emails???

lgeminderlgeminder member
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in Knottie Tech Help
I've been trying to get in touch with the knot customer service for almost two weeks now, and they have not returned one call or email.  Anyone have any advice on how to reach someone?  I so regret creating my wedding website with them at this point :(
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Re: Why is nobody from the knot returning my urgent calls or emails???

  • lgeminderlgeminder member
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    @KnotHolly @KnotRiley
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  • OliveOilsMomOliveOilsMom member
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    You probably won't have anyone contact you until at least Monday.  TK closes on the weekend.  They only work 9-5, EST.
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  • KnotHollyKnotHolly admin
    First Comment First Anniversary 5 Love Its First Answer
    lgeminder said:
    I've been trying to get in touch with the knot customer service for almost two weeks now, and they have not returned one call or email.  Anyone have any advice on how to reach someone?  I so regret creating my wedding website with them at this point :(
    Hi there,

    I'm so sorry you experienced this. I can certainly help you or make sure you get in touch with someone who can right away! Please let me know what you need help with.

    Thank you!
    KH
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