How do I change my settings to reflect that I am no longer engaged?

VicariousEyes

I signed up with this website after getting engaged, because it seems like a very useful resource to have when planning a wedding. I would like to keep my account active here, in the event I ever do decide to try getting married again. However, my fiance and I broke things off not long after the engagement. Long story short: It was messy, he was unreasonable, and we are no longer on speaking terms. Now, I keep getting sent emails about things I need to do for a wedding that's not going to happen, and his name is plastered on all of my stuff on the site. I don't want to think about him anymore, but I don't want to delete my account either. I changed the settings to reflect that I am now "not engaged yet" instead of my previous status, but his name still shows up everywhere, and I still have a wedding date and to-do list that I no longer need. Does anyone know how to fix this?

[Deleted User]

Hi There,

Really sorry to hear about your engagement. I unsubscribed you from all of the emails and have forwarded your information to customer service so they can take care of removing him from your account. If you have anymore issues please let me know.

KP

phira

Sorry this is happening! Have you tried clicking on account (under your name in the top right), going to email settings, and unsubscribing from everything?

I don't get any TK emails, so it's definitely a fixable problem.

NicRen17

I ended up deleting my old account and making a new one. Similar thing happened to me except my wedding was all planned out and paid for.

luckya23

I think I had changed my fiance's name to Mr Nobody or something like that. Anyway, I don't think it would be bad to just delete the account and sign up again, unless you have a very strong attachment to your user name. Otherwise maybe you can change your wedding date to a date in the past and the emails may stop?

[Deleted User]

@VicariousEyes - did you receive a response you're happy with?  if you still need some help, I am available to find out what other options we have to get the emails to stop and clean out all of Mr. NoGood's information from your account.  I don't know right off the top of my head how to fix this, @KnotPorscha , can you help us out here?

I'm really sorry to hear about your engagement!  I hope at some point during your healing process you can stick around, make a few friends, and get some encouragement from the group. 

[Deleted User]

thanks, @KnotPorscha!

PrettyLady ML