Dear Prudie,
I just took a terrible Uber ride to a fairly popular airport that’s within five miles of my house. The driver drove us way out of the way, and when I tried to correct him he still had trouble understanding. I had to give him step-by-step directions for very obvious marked roads (“get in the right lane for departures”) and ended up paying double what that ride usually costs because of his snail pace and wrong turns. Normally I would have no problem rating someone poorly, especially if they were a young kid with plenty of time to find a new career, but this was a man in his late 60s without a good grasp of English and probably not a lot of career options. So is it rude to give him a one-star rating? And is that the kind of person I want to be? But I do feel like I owe it to future riders to know what they are getting themselves into.