Texas-Austin

Review etiquette- Brides please read!

Unfortunately, not every bride is going to love her wedding day. The point of reviews is to point out concerns or brag about a service. Reviews are not whine sessions, or slamming vendor sessions.

That being said-- if you have something go wrong with a vendor in the planning process-- write an individual review of the person on here at that time. Also-- if you are going to slam the person for not living up to their promise-- be a professional individual and contact that Vendor to state why you are complaining. Most Vendors will complimentary try to make it up, but if you don't give them a chance, then you are being unfair.

Also-- remember that they have many other brides other than just you. We all like to pretend that we are the only bride of the year, but they have other obligations. Just like in our own personal lives, things can get overwhelming and we make mistakes. Forgive your vendors for not being perfect. It takes a brave soul to want to cater to us picky brides. We need to cut them some slack and accept that not everything will be perfect. People will mess things up and I can promise you if you give them a chance to fix it-- they will do anything to not have a negative review floating around.

Grade your Vendor from A to F. It makes it easier for those of us reading to know how you really felt. Make the grade accurate. Don't give an A unless it was spot on service and don't give an F if they did some of the service right.

Provide photos for us to see--- we want to see botched flowers and examples of tuxedos that were mismatched. LOL If it really became an eye sore, let the Brides determine how bad that mistake is. It may be something we can live with, if it fits our budget.

Any thoughts ladies?

Re: Review etiquette- Brides please read!

  • edited December 2011
    Please keep in mind that The Knot Message Boards are not to be used for posting complaints and defamatory comments about vendors. All defamatory posts are subject to removal at The Knot's sole discretion. We are concerned that you be treated fairly and that other brides are warned of any bad apples in this business.You have the option of contacting the vendor directly, or if an official complaint is appropriate, you may contact the Better Business Bureau at www.bbb.org.

    This comes straight from the knot rules. :)
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