Seriously. SERIOUSLY. This has just become a huge PITA.
Okay, dress. I bought my dress in OCTOBER. For my JUNE wedding. Right? They said it would arrive in January. It arrived in November. That's great, except that I needed to wait until after Christmas to pay for it. No problem, they held the dress.
I went to pick it up in January. You may recall that my consultant had ordered the wrong size. It was a mistake. With any other dress a 12 would probably have worked. But this dress hugs my hips.... which are, admittedly, larger than the average girl's hips. I have a ghetto booty. I like it. She missed that. She should have known better, I even asked "Why are we not ordering for the largest measurement?" She assured me that it would fit. Since she presumably knew more than I do about how dresses fit, I took her advice.
Didn't fit over my hips. Right. I was concerned. Not angry. Just like "Okay, get me a new dress pronto." Which they did. At no charge. A size larger than the sample I tried. The sample fit me. But I guess my consultant was freaked. So she ordered a larger size. That freaked me out, since she was already wrong once. I went back to the store that evening and asked to try on a dress in the size she ordered, and I did... and it was okay.
With the purchase of the dress, I was told I get one free steaming. Obviously that should be done after alterations. I chose not to use their seamstress, but to go with FI's aunt. She is giving me the "family rate" of $60 when Alfred Angelo's price was more like $200.
Well, I am picking up my dress on Saturday. I called the store just now to ask how to go about getting my dress steamed. I was told a) I have to bring it in a month and a half before my event (which, um, it is RIGHT NOW... so I'm glad I called?) b) it takes about 30 minutes and I have to wait in the store. No problem. c) I need to have an appointment for it. That's cool, too.
I said "Okay, well, I am picking it up from the seamstress Saturday, so....." and the consultant (who happened to be MY consultant, btw) INTERRUPTED ME to ask if I had used their seamstress (you don't interrupt a customer, like... EVER. I worked retail. I managed to be ungodly polite.... so can anyone else!). I said "No, I used a different seamstress" and she said "We're not allowed to touch the dress if someone else altered it." and that was just.... it. So I said "Um, okay. Do you have recommendations for somewhere else I can have my dress steamed?" She put me on hold for a few seconds, and then came back and said "No, ma'am. We don't have any reccommendations."
So, mother effers. You didn't TELL me anything about not being able to get the dress steamed if I used another seamstress. You didn't TELL me I had to call a month and a half in advance (luckily I DID, but only because I have bridals. WTF it's supposed to sit in the closet for almost 2 months AFTER being pressed???).
They gave me NO information except "Yay! You can have your dress steamed one time FOR FREE since you bought it here!" And then I call to take them up on it, and the consultant is not very polite and kind of gives me the "It's not my problem" vibe, which I HATE.
GRRRRRRRRR.
I have a trial run for my hair today and maybe my hair/makeup stylist person has some suggestions. I don't even think I want to go back to Alfred Angelo even if they call me and say "OOPS! That was wrong! We can do it!" I mean, that store is just one huge headache for me.
Jeter, I may need to do more research on dress places for you. I don't want you to have a PITA experience like this.
See what happens when you piss Jeana off? SHE POSTS ON THE INTERNET ABOUT YOU. I am SO changing my review of Alfred Angelo from "neutral" to "negative" on the Baton Rouge forums and in my wedding bio and putting the name of my consultant in it, too.
YOU DON'T SCREW WITH ME, OKAY? I have a boatload of patience, but this stupid store just reached my limit. And that's saying A LOT.
