Hi ladies, I know there are David's Bridal all over the country which is why I am posting here. I went in a couple of weeks ago for my alterations appointment. Saying my dress was big was an understatement. It was big on the waist and hips when I bought it but they assured me a size 8 was the best because I do have some bigger ribs.
Anyway, instead of me paying for alterations on this dress which would have been ridiculous, they rushed a new size and scheduled a new appt for me a week and a half later! No charge to me! Talk about a shock but a pleasant one. After all, I also lost 10 pounds and when you are 5'2" that is a big difference! So this was clearly my doing since I had lost weight.
Anyway, went to my new appt and tried on my size 4. It fit sooo much better in the chest and ribs but still had to be taken in on the waist and hips. Add the bustle and a couple of other things.. $125 for all alterations. (I ordered a petite so I wouldn't have to pay for the hem.)
My moral of the story is I was so worried about DB and alterations and everything else I had heard. They bent over backwards for me and even got me a size that fit my body better to me. I still can't believe the customer service I had from them. Like I said, I know there are a lot of negative opinions on them but I am so grateful for what they did for me. I couldn't be happier with the final outcome!!