If you're looking for a great place to buy your wedding dress, DO NOT go to Bridals by Danielle...
My first visit was nice, accommodating staff, helpful saleswoman. My second visit (the one where I was ready to buy the dress) was the complete opposite. On my way to the store I ran into bumper to bumper traffic, so I called to let them know I was going to be 5 minutes late at the most. (I'm a stickler for punctuality so I always try to arrive anywhere 15 minutes early) The woman on the phone assured me that this was ok and that they would still honor my appointment. Unfortunately this is not what happened once I arrived. When I walked into the store, the woman at the desk barely acknowledged my presence. It was only after I walked up to the desk to let her know I was there that she said "Oh hi, just wait up front, Anna (the saleswoman who had helped me before) will be with you in 5 minutes." No problem, I was late, the least I could do was be patient.
5 minutes, 10 minutes, 20 minutes went by and my mom, mother in law, and I were still waiting to be helped. During this time we were not given a single explanation. Not one word or apology as to why we were still waiting. It was late in the afternoon and the store was completely empty. Finally my mother in law said to the woman at the front (who I later learned is actually the owner of the store) that our appointment was at 4:30, it was now 4:50, and we had another appointment at 5:30. By this point, I was ready to get the hell out of the store and take my business elsewhere. The woman said "Well you were late for your appointment so I gave Anna another bride." That's funny, I called ahead of time to let her know that I would be maybe 5 minutes late, and I was also assured that my appointment would be honored.
After some snarky comments from myself and my mom, Anna finally came out to apologize and had the dress that I wanted to try on brought to a dressing room for me. I was in such a foul mood that I tried it on for my mom, and said "Ok I'm done let's go to the next store. I don't want a store with customer service like this getting any of my business."
I ended up getting my dress from Unveiled Philadelphia. Fran, the owner, is so sweet and helpful. The experience there is unlike any other store in Philadelphia.