Weddingdresbee.com Disaster!

staceyp76

I took a chance and placed an order on weddingdressbee.com for my wedding dress in may. Big mistake.

I placed the order and they followed up with me immediately. I gave them my CUSTOM measurements from my seamstress and they reconfirmed them back to me. They told me it would be about 30 days to make the dress. I checked in about 21 days after placing the oder and they said the dress was coming along fine. A week after it was supposed to be done, I emailed them back and they said there was a flood in the warehouse and my dress was ruined and they had to make me a new one, but they shipped it out that morning that I emailed them. Coincidence? The website had said that they would send me pictures of the dress before they shipped it so that I could confirm it was correct before they shipped it out to me. They did not do this. They said they were "too Busy".

The website said that the dress would be packaged in special bubble wrap to protect the dress. When it arrived it was shoved in a medium fed ex box. I opened it up to find my tea length custom made gown did not fall to my knee, but rather fell to my ankle. The ribbon on the bottom was frayed. The ribbon around the waist was sewn in twisted and the only way to untwist it would be to take the ribbon off. There was supposed to be a bow on the waist and that was missing. And there was a pull in ribbon along the neckline.

I immediately contacted them and opened up a dispute with paypal. After going back and forth with them and getting the run around, I finally was able to get a 50% refund for the dress which should hopefully pay for the alterations needed to fix the dress they sent to me. When I brought the dress to my seamstress, she showed me how poorly the dress was made and how the bottom hem was completely crooked as was the overlay. She is going to try her best to fix the dress as best she can before my September 16th wedding. Wish me luck!

I did realize that when I placed the order, I was taking a huge risk, but I felt like it was a risk I needed to take considering I had not found another dress in my searches that I had liked. I just thought I would let you all know of my experience in case you were thinking of purchasing a dress from them. In hindsight, it was a bad move.

QueerFemme

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_attire-accessories_weddingdresbeecom-disaster?plckFindPostKey=Cat:Wedding BoardsForum:15Discussion:cceaeb7b-cd97-4cb7-ba8f-304c88dce9aaPost:4db5610a-0106-4a45-bf8a-b27a193d4434">Weddingdresbee.com Disaster!</a>:
[QUOTE]I took a chance and placed an order on weddingdressbee.com for my wedding dress in may. Big mistake. I placed the order and they followed up with me immediately. I gave them my CUSTOM measurements from my seamstress and they reconfirmed them back to me. They told me it would be about 30 days to make the dress. I checked in about 21 days after placing the oder and they said the dress was coming along fine. A week after it was supposed to be done, I emailed them back and they said there was a flood in the warehouse and my dress was ruined and they had to make me a new one, but they shipped it out that morning that I emailed them. Coincidence? The website had said that they would send me pictures of the dress before they shipped it so that I could confirm it was correct before they shipped it out to me. They did not do this. They said they were "too Busy". The website said that the dress would be packaged in special bubble wrap to protect the dress. When it arrived it was shoved in a medium fed ex box. I opened it up to find my tea length custom made gown did not fall to my knee, but rather fell to my ankle. The ribbon on the bottom was frayed. The ribbon around the waist was sewn in twisted and the only way to untwist it would be to take the ribbon off. There was supposed to be a bow on the waist and that was missing. And there was a pull in ribbon along the neckline. I immediately contacted them and opened up a dispute with paypal. After going back and forth with them and getting the run around, I finally was able to get a 50% refund for the dress which should hopefully pay for the alterations needed to fix the dress they sent to me. When I brought the dress to my seamstress, she showed me how poorly the dress was made and how the bottom hem was completely crooked as was the overlay. She is going to try her best to fix the dress as best she can before my September 16th wedding. Wish me luck! I did realize that when I placed the order, I was taking a huge risk, but I felt like it was a risk I needed to take considering I had not found another dress in my searches that I had liked. I just thought I would let you all know of my experience in case you were thinking of purchasing a dress from them. In hindsight, it was a bad move.
Posted by staceyp76[/QUOTE]

I'm sorry this happened to you.  This is very common with buying from knockoff websites.   If you can, post some pictures of the dress you ordered and the dress you actually received.

People often think that the difference between what they order and receive won't be that drastic... it's helpful if there are photos. 

Good luck. I hope your seamstress can get it fixed for you.

JoanE2012

I agree w/ PP.....if you could post pics of what you should have received and what you actually received, it may convince others to stay away from these knock off sites. 

kmmssg

I'm so sorry this has happened.  I just spent no more than a minute on google and found they were poorly rated many times.