I had my first alteration today, and did the polite thing and called ahead and scheduled an appointment. I know the dress looks simple but has some time consuming details, like layers and lace so I budgeted 90 minutes into my day to go. I got there and they kept me waiting for over an hour with NO EXPLANATION. like, they got me into a dressing room, into my dress, and then disappeared while they helped another bride with an apointment at the same time. I tried to keep my cool, but I'm really upset about this. Does this happen often? I feel like I shouldn't have waited an hour, that I should have packed myself up and left and found another place to do my alterations. What would you have done in the same situation?