"Don't worry honey. We PROMISE it will be here. Don't worry."

AllAboutTheBenjamin

I called again about my damn dress and this is the answer I got.  They've sent another email to the factory.

I wish I had a pillow to scream in.

anna.oskar

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_snarky-brides_dont-worry-honey-promise-will-here-dont-worry?plckFindPostKey=Cat:Wedding%20BoardsForum:17Discussion:c07015f2-15ae-4e78-9426-3a81b9167b2cPost:0446f43e-ba1f-4e58-b4db-aa5141d86db6">"Don't worry honey. We PROMISE it will be here. Don't worry."</a>:
[QUOTE]I called again about my damn dress and this is the answer I got.  They've sent another email to the factory. I wish I had a pillow to scream in.
Posted by AllAboutTheBenjamin[/QUOTE]

Did you tell them that you need that "promise" in writing?

DodgersBride

That sucks! I keep seeing post about your dress and I don't know what it looks like. Do you mind sharing a picture? If it's not to hard. 

staceytaylor0704

Good grief. I'm stressed out for you.

AllAboutTheBenjamin

My mom has photos of me in the sample but they're on her camera, and I don't have them.  I don't want to post photos of it though.  I don't want to see myself in this dress because it makes me feel sick.

I hate that she called me "honey," and that she didn't just promise.  She PROMISED.  I am trying really, really hard not to be dramatic about this but this is just not acceptible.

And no, I don't have a plan B, mostly because my mother doesn't think I need one.  But I am not calling that fucking place again.  I'm making her do it.

allisong23

Ugh. I would go and and tell them you are not leaving until you get a tracking number.

betrothed123

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_snarky-brides_dont-worry-honey-promise-will-here-dont-worry?plckFindPostKey=Cat:Wedding%20BoardsForum:17Discussion:c07015f2-15ae-4e78-9426-3a81b9167b2cPost:0446f43e-ba1f-4e58-b4db-aa5141d86db6">"Don't worry honey. We PROMISE it will be here. Don't worry."</a>:
[QUOTE]I called again about my damn dress and this is the answer I got.  They've sent another email to the factory. I wish I had a pillow to scream in.
Posted by AllAboutTheBenjamin[/QUOTE]
I think you should substitute their faces for the pillow.  Holy hell.  Seriously, though, start working on that backup just in case.

MarriedInAFever

Look for backup dresses! Give yourself some peace of mind and pitch a tent up the store's ass until the dress arrives. This is nuts.

jasmineh7777

I think you need to go get the sample, and get it altered to fit you. I'm sorry AATB.

reddy123

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_snarky-brides_dont-worry-honey-promise-will-here-dont-worry?plckFindPostKey=Cat:Wedding%20BoardsForum:17Discussion:c07015f2-15ae-4e78-9426-3a81b9167b2cPost:14e8103e-30f1-4407-b2e1-112d6b4078f5">Re: "Don't worry honey. We PROMISE it will be here. Don't worry."</a>:
[QUOTE] This is really, really strange too because this is not my personality.  I don't cry at the drop of a hat like this.
Posted by AllAboutTheBenjamin[/QUOTE]

<div>This is not about 'crying at the drop of a hat', this is legitimate stress piling up in your eyes balls and pouring out. Who knows what I would be doing at this point. I'm so sorry AATB, I hope this all works out. </div>

AllAboutTheBenjamin

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_snarky-brides_dont-worry-honey-promise-will-here-dont-worry?plckFindPostKey=Cat:Wedding%20BoardsForum:17Discussion:c07015f2-15ae-4e78-9426-3a81b9167b2cPost:0c870795-533e-4a15-873a-9b725c86846b">Re: "Don't worry honey. We PROMISE it will be here. Don't worry."</a>:
[QUOTE]If you get too emotional, I think your best bet would be to<strong> have someone else (a very stern someone else) either call or go in there and get this resolved immediately.</strong> Demand a tracking number or an appointment to be measured for alterations on the sample and don;t leave until you get it. i'm so angry for you
Posted by JenGin74[/QUOTE]

Yeah... that's why I'm going to sic my mother on their asses.  She's crazy but sometimes it works for good instead of evil.

But she's still not panicked, I don't think she'll be panicked with me until next week.

kimheartsscott

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_snarky-brides_dont-worry-honey-promise-will-here-dont-worry?plckFindPostKey=Cat:Wedding%20BoardsForum:17Discussion:c07015f2-15ae-4e78-9426-3a81b9167b2cPost:ed369f87-1c94-463f-b52c-6157063b677d">Re: "Don't worry honey. We PROMISE it will be here. Don't worry."</a>:
[QUOTE]I think I would tell them "A promise means nothing when you promised it would be here months ago. I want a contract stating that if it does not get here in time you will give me a full refund along with paying for the dress I will need to get in replacement"
Posted by katiewhompus[/QUOTE]

This, seriously.  They are running a business, don't let them ignore you when they have your money.

SarahPLiz

That's a crock of shiit if I have ever heard one. Get your booty down there and demand a tracking number. In person is always better. Get mad. Get reeeealy mad,. 

kimheartsscott

Depending on when your orginal delivery date was, I would ask for a discount even if it comes in today.  Also, they are emailing the dress company?  How's about they pick up the phone and get some answers for you?

reddy123

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_snarky-brides_dont-worry-honey-promise-will-here-dont-worry?plckFindPostKey=Cat:Wedding%20BoardsForum:17Discussion:c07015f2-15ae-4e78-9426-3a81b9167b2cPost:68ff9ebe-765c-4f8e-9a30-c26d5fb8d807">Re: "Don't worry honey. We PROMISE it will be here. Don't worry."</a>:
[QUOTE]Depending on when your orginal delivery date was,<strong> I would ask for a discount even if it comes in today</strong>.  Also, they are emailing the dress company?  How's about they pick up the phone and get some answers for you?
Posted by kimheartsscott[/QUOTE]

<div>This. And make them call right in front of you and say, "I wouldn't have to make you do this if you were trustworthy to begin with." And if nothing comes up, please call BBB.</div>

kpwedkk

AATB, I agree, go down there, and get a tracking number, and start looking for a backup dress... These pillow face bobble heads that you are using for punching bag might have to give you a full refund for the aggravation and aggression you are feeling, and what wrong they did to you!

AllAboutTheBenjamin

Yeah I dunno what they're doing, really.  They promised, they said they'd send another email (to Barack Obama for all I know) and don't worry honey.

I feel angry now because they are trying to make me feel like there is nothing to worry about, and my mother is right on board with them, meanwhile - I'm off on the side over here feeling like I'm waving my arms around going "Hello?  I'm supposed to wear this thing a month from today and no one will tell me where it is.  WHY AREN'T WE PANICKING."

AllAboutTheBenjamin

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_snarky-brides_dont-worry-honey-promise-will-here-dont-worry?plckFindPostKey=Cat:Wedding%20BoardsForum:17Discussion:c07015f2-15ae-4e78-9426-3a81b9167b2cPost:1003d140-2845-477e-92d0-f239a052c2cd">Re: "Don't worry honey. We PROMISE it will be here. Don't worry."</a>:
[QUOTE]In Response to Re: "Don't worry honey. We PROMISE it will be here. Don't worry." : We are panicking!  We are all freaking out for you.  The question is now what? 
Posted by mica001[/QUOTE]


Lol oh I know, I just don't know what my mom's deal is.

SarahPLiz

AATB, I think its time you had that drink with Fischy. I have a feeling she'd have NO problem whatsoever going to that dress shop with you and getting some damned answers and evidence. 

pizzanfries4me

Wow, I'm very sorry your so stressed. I vote for this suggestion

"A promise means nothing when you promised it would be here months ago. I want a contract stating that if it does not get here in time you will give me a full refund along with paying for the dress I will need to get in replacement"

She gave ya good advise - run with that. I'd call every hour of the day. And since I like confrontation I'd go and stand in their store. Plus once this is all over, write the honest reviews of all the crap you are dealing with on every review website you can find.

AllAboutTheBenjamin

I'm going home right now and I'm diving straight into a bottle of merlot.  I seriously need to calm the eff down because if I don't I'll wake up tomorrow with a fucking cold sore or something.

kd.joseph

Wow AATB, seriously I would be at the store making them figure out a back up plan just in case.

kd.joseph

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/wedding-boards_snarky-brides_dont-worry-honey-promise-will-here-dont-worry?plckFindPostKey=Cat:Wedding BoardsForum:17Discussion:c07015f2-15ae-4e78-9426-3a81b9167b2cPost:aed80bc9-e1c0-4e6b-a576-d24268502466">Re: "Don't worry honey. We PROMISE it will be here. Don't worry."</a>:
[QUOTE]AATB, I think its time you had that drink with Fischy. I have a feeling she'd have NO problem whatsoever going to that dress shop with you and getting some damned answers and evidence. 
Posted by SarahPLiz[/QUOTE]

HA! Yeah I change my answer to this!

HobokensFury

You're handeling this better than I would.  I probably would be in jail for going nuts in the salon.

BecW2be

Dude, you cannot bury your head in a bottle of wine and hope for the best. This is on you, and you need to handle it. Call back and demand a tracking number and a "promise" on paper that you'll have a full refund if it's not here by X date. And get on the horn and find a back-up dress. You will hate yourself forever if you don't handle yourshit right now. I'm not being mean, I'm just being honest and telling you to stand up for yourself, get someshit in writing, and THEN go bury your head in that wine. You'll feel better, I promise.

TurtlesAllTheWayDown

*I* will call on your behalf if you want me to. And if they call me honey, they'll get an ear full!

neelynicole

Holy shite, woman, what freaking morons you're dealing with!!

Muster up your inner biitch, call them again, and rip them new holes all over the place! Totally unacceptable behavior from them. And you'd better demand some sort of discount/refund for all the trouble you've been having with them.

betrothed123

Bec is wise. 

Take that anger you have right now and use it productively.  Get some damned answers out of them and find a back up. 

SEWF

It's too bad my family isn't anywhere near you. We go out in force to get crap done!

Have a drink to settle your nerves, and then call them again. Tell them that it is not acceptable to not have your dress a month before your wedding. TELL  them you want a discount on the dress and the alterations done for free. If not, call the BBB.

I'm thinking good thoughts and sending good luck vibes your way!

slubkin

Yikes!  You have my sympathy, what a nightmare!

I concur with the others who have said you should:

1) Get something in writing from the store that promises delivery by a certain date and explicitly states what they will do to compensate you if they fail to deliver on time.  This ideally needs to be signed by someone like a manager, in ink, in front of you personally.

2) Have them figure out what needs to happen to the sample dress if they fail to deliver and the time frame for that.  Include this in the letter/contract from (1) above.

3) Go in PERSON to the store.  It's a lot harder for them to ignore you or put you off if you are right there.  Tell them you aren't leaving until you have something in writing and a back up plan.

pirategal03

Bec and Co are right.  You'll feel better once some action has been taken.  Drinking wine and continuing to worry is just going to make you continue to worry.  I'm like this too, when I get stressed I want to shut down and just not deal with the problem.  It always feels 100 times better once I've stood up for myself and made something happen. 

Don't ask where your dress is, ask for the tracking number, ask what their plan is for when it arrives, ask what your discount will be (not if they will give you one, what it will be), ask when they're available for altarations on their sample so it will fit you.  You know what the back-up plan can be, now go make it happen.