For the past month, I have been trying to get in touch with our photographer to ask about a quote for an additional hour for our package. After a couple weeks of no response (I've called, sent emails, and submitted emails through her website), I've received absolutely no response (not even an "I'm busy, I'll talk to you later", nothing!!!
The remainder of our balance is due at the end of this week with one month until our wedding and no word from her. My fiancé and I are very concerned and are trying to decide when we need to give up on her a book a different photographer (if we're lucky enough to find one so late in the game)?
I've had our photographer booked since spring of 2009 and May 2009 is when she last contacted me. She was recommended by a friend who's wedding she did and last spring she was offering a special discounted package (due to the recession being in full-swing by that point) so we jumped at the opportunity. I've tried googling her name to see if there is any news, bad or good, about her but all I can find is business directories. I worry that A). Something has happend to her and no one has the sense to tell her customers or

She regrets giving us a cheap package and found someone who'll pay more for that day...
When do we give up on her and start asking around? What do we do if she finally catches up with us after we book another photographer?