Texas-Dallas and Ft. Worth

Vendor DO NOT USE-Rant

Hey ladies,

I had a bad experience with a vendor, and I don't want anyone else going through the same thing!

Perfect In Beauty Makeup. I found her on The knot. DO NOT USE HER.

Long story short, I had a bad vibe from the moment I had my first consultation but instead of going with my gut, I went ahead and booked her anyway.

When you go to her "studio", it's pretty ghetto. Her portfolio included pictures on her tiny little laptop screen and that's all she had to show me. She didn't seem to know what she was doing, or what she was talking about. HER makeup looked like crap. When i went to give her my credit card, she said she didn't have the internet at her studio, she had to steal it from the tenant next door...wow, what a great way to do business. So she couldn't get it to work, then she tried using her cell phone to get on paypal to process my payment. That didn't work either. Then she proceeded to send me home to do it myself. Once again, super professional.

So, we set up a time to do my trial for the wedding, and she was also going to do my hair and makeup for the engagement pictures. The day of the engagement pictures arrives, and I go to her studio where we agreed to meet, and it was written in the contract we would meet, at the agreed time. Nobody was at the studio. I call her cell phone, nobody answers. I wait outside for 30 minutes and leave her messages. Finally, I just leave. At this point I'm flustered because I'm not sure what I'm going to do about hair and makeup, and our pictures are in 2 hours, in downtown Dallas, in rush our traffic.

So, I head to the local Ulta, and THANK GOODNESS they were able to fit me in. Unfortunately, because of Vetty (Perfect in Beauty Makeup), we were over an hour late for our pictures. My makeup looked pretty crappy because it was done by, well, some 16 year old in a hurry who probably didn't give a hoot because she was getting paid 12 bucks an hour.

Vetty calls me finally and says "I'm so sorry, my daughter was up all night sick and I totally forgot to call you and tell you I wasn't going to be able to make it. Can we reschedule?"....."Um, no we can't reschedule!!!!!!! My pictures are in an hour!!!!!" I told her I wanted my money back, and she proceeds to say "All of it, or just for today?" I said  "You've got to be kidding. ALL OF IT!"

I'm not sure how much more unprofessional you could be. How hard would it have been to pick up the phone, or shoot me an email that night, or that morning, telling me you would send someone else out to do my hair and makeup, or you couldn't make it. That way I could have ample time to find other arrangements. Then she expects me to still give her my business after she stands me up!?!? Ridiculous.

That's my rant. So, please do yourself a favor and do not use her, and tell all the brides you know not to use her either. She doesn't deserve to be in business.

To top it off, the makeup artist I did end up going with, who is fabulous, by the way, said she knew Vetty. Vetty was a student of hers and she said she was shady back then too. She went around telling people she had been doing makeup and airbrushing for years when she had NO experience at all.

Be careful ladies!!

Re: Vendor DO NOT USE-Rant

  • cfibelkorncfibelkorn member
    1000 Comments
    edited December 2011
    Well from what I have heard so far I would cancel her! Even if she takes a cut of the money it is better than being disappointed on your wedding day :(

    So sorry to hear those bad experiences from you both!

    Good luck finding a better artist!
  • cfibelkorncfibelkorn member
    1000 Comments
    edited December 2011

    bridget- what is your budget for makeup? what have your paid her already? 

  • edited December 2011
    Bridge-

    I would cancel. If you lose your deposit it would be better than her not showing up on your wedding day!!!!

    But, your wedding is 3 months out, you should be able to ask for your deposit back. That's plenty of notice. There's no contract...so it's really hard to say.

    If you decide to use someone else, I highly recommend Courtney Phillips. www.chiroweddings.com. She's amazing!!!
  • edited December 2011
    You could always pull the "wedding was cancelled" card. Then she'll just have sympathy for you and hopefully give you your money back.
  • rcpm44rcpm44 member
    1000 Comments
    edited December 2011
    Bridget, my MUA is Christie Lee, and she has great reviews on weddingwire.com. She is very nice to work with and she has worked with my budget. We are getting the following for $660:

    my hair and make-up (trial, airbrush, day of, and lash extension)
    hair for 5 maids
    make-up for 2 maids
    and travel fee for her and her assistant

    She is travel to our hotel in Grapevine and the price includes the assitant's fees. Let me know if you have more questions.

  • cfibelkorncfibelkorn member
    1000 Comments
    edited December 2011
    I love mine....Erin Gobin :) She travels free for five people total


    EDIT: Sorry just saw your other post haha

    Have you tried Hair and Makeup by Carolina?
  • edited December 2011
    Sorry guys!! This is why I love this site! Things like this! I hope it works out for you.
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  • edited December 2011
    Good luck! Looks like you have some good recommendations so I'm sure you'll find someone!
  • cfibelkorncfibelkorn member
    1000 Comments
    edited December 2011
    I can't remember if anyone has used her but I was considering her when I was looking around and her reviews on wedding wire are great :)


    http://www.weddingwire.com/reviews/hair-make-up-by-carolina-dallas/6c021f174061ed30.html


    EDIT: Looks like from that site she is $90 for trial hair and makeup and $120 for wedding day...not bad
  • rcpm44rcpm44 member
    1000 Comments
    edited December 2011
    In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/local-wedding-boards_texas-dallas-ft-worth_vendor-not-use-rant?plckFindPostKey=Cat:Local%20Wedding%20BoardsForum:102Discussion:83bc40c1-b569-41b6-8225-162c4b3eef3aPost:e81c9a4c-fb47-4d29-8523-ff496091f36d">Re: Vendor DO NOT USE-Rant</a>:
    [QUOTE]never heard of "Hair and Makeup by Carolina" what is their website and has anyone else used them?
    Posted by bridgetlb[/QUOTE]

    Oh, I talked to her and didn't like her at all! She was pushy and wasn't willing to work with my budget at all. There was something about her that I was uncomfortable with.
    However, you might really like her, it's worth a shot!
  • bellagracebellagrace member
    10 Comments
    edited December 2011
    I am so glad this was posted. I was about to do a trial with her this wed. Luckily I was going to pay a deposit at the trial. I went to her studio and was a bit turned off to from the look. But, I thought I was beginning to judgemental. I definitly am going to be looking elsewhere. Thanks so much for the post.
  • edited December 2011
    Glad to help, bella!


    Try www.chiroweddings.com.
  • edited December 2011
    Bridget let me know how your trial goes!
  • edited December 2011

    What's the difference between a consultation and a trial run? Stupid question I know.

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  • edited December 2011
    Amber- Not a stupid question at all!

    Consultation is normally just where you meet them, look over their portfolio, and decide if you want to book them or not. Kind of like a meet and greet. A trial run is where you have them do your makeup like you would on the wedding day. You have to pay for that.
  • stupid&luckystupid&lucky member
    10 Comments
    edited December 2011
    My daughter also thought Carolina was rather pushy.  She didn't even meet with her based on email/phone correspondence.
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