Texas-Dallas and Ft. Worth

Don't use Ann Taylor for your bridesmaid's dresses

Ok, so I don't usually post negative comments but here's the situation. I have been in contact with AnnTaylor for over 2 months regarding the bridesmaid's dresses I picked. Long story short, after 2 months of being assured they would be available I have today been told that "we are a boutique store and never wanted so many customers". They have no dresses available and have no interest in helping me get them. I am now 3 months from my wedding date and I am having to pick new dresses. Ladies, I have been a fan of AnnTaylor for over 15 years but this is unacceptable. My advice: if you are planning a wedding or special occasion, don't include AnnTaylor in your plans.

Re: Don't use Ann Taylor for your bridesmaid's dresses

  • edited December 2011
    Wow!  I can't believe they said that to you!  I'm sorry that happened :-(
    Image and video hosting by TinyPic

    Anniversary

  • edited December 2011
    I can't believe they would tell you that. I, personally, would write to or call corporate and let them know what and who said that. That is unacceptable! I am so sorry you're having this problem so close to the wedding.
  • edited December 2011
    I agree with PP.... definitely call their corporate offices and make them aware of the situation... had you placed an order/paid for them?? can you shop their website? Maybe the website would be faster and more reliable?
    Image and video hosting by TinyPic Anniversary
  • edited December 2011
    Oh no!  I'm sorry you are having to go through this so close to the wedding. Thanks for the tip, though.
  • edited December 2011
    Wow, I'm so sorry.   Can you get them from another store/online?   They are a national chain, yes?  Someone somewhere should be able to assist!
This discussion has been closed.
Choose Another Board
Search Boards