If you remember the issues we were having with the venue, do you remember the issue of the comp'd golf?
Well, FI said "no way, make them stick to their original promise of me and best man comp'd". So, this the exchange today... and it's freakin' irritating.
ME:
I did confirm with Andrew that when we originally booked, Amy {original coordinator} told him that he and his best man were comp'd. Has that since changed?
Her:
I will need to check with the GM and get back with you. Our policy is to comp the bride and/or groom, and offer a discounted rate to the remaining party. The discounted rate that has been offered to Andrew’s party is significant, as Sunday morning is prime time for golf. I will be back in touch after speaking with the GM.
ME:
I understand, I'm just giving you the info we were given at the time of booking. To be fair, our wedding price is significant too for us. It was just a perk that was important to Andrew.
I'm trying to be nice but WOW. I wish that I could just cancel them completely... I feel completely invaluable as a customer that is having a large reception there.
UGH.
/end rant
Sorry guys.