This is mostly venting but i'll try to make it short. One of my bridemaids called the bridal shop to say shes is dropping out of the wedding. They asked if the bride knew she said yes. (I didn't know) So they cancelled her dress. She claims to have called them back to say she changed her mind. (It was a money issue that she worked out) They have no record of this.
Fast forward a month, my mom calls for a different reason and finds out the order was indeed cancelled, when everyone tried to get in touch with her (my mom, maid of honor and store) she ignored everyone. So my mom got my groom involved (its his sister) Now everything worked out but the color will be off because her dress will not be dyed from the same color lot.
If this has happened to you, how did you react and 2nd how off was the color.