Uncheck...Back to the Drawing Board

island07b2b

I have to erase the check mark beside getting my BM dresses.   

I wanted them to feel like they included in the choice so I basically had them choose the dress.  The dress they chose was alright but didn't make me swoon.  Still all I asked for was that the color/hue be Chocolate.  So we chose  the color from the swatch closest to the Chocolate hue I wanted.  I should have paid attention to the disclaimer by the store that said the swatch color may differ from the actual color received due to the material of the dress chosen.  Ummm...hmmm.  WARNING, WARNING.   Also, all sales are final. No refunds/exchanges. 

Well when one of my BMs picked up her gown she told me I was not going to be happy. The color was totally off from the Chocolate I wanted.  Ugh!  I saw the gown and agreed but decided to deal with it.  Money was spent and that was that.  Oh well, right?

Fast forward, the same BM that showed me the gown a while back told me last week that she can't take it anymore and hates the color.  It's the color of nude stockings manufacturers give to AA women.  UGH!!   I asked my other two BMs their real feelings and one of them also confessed she wasn't fond of the color either.   These two said they wanted to purchase another gown.  The last BM said "hayle no".  LOL!  

So to be fair, I told them in appreciation for their willingness to buy another gown I would purchase their shoes and pay to have their makeup professionally done.  The last BM who said she couldn't buy another gown, I offered to pay for hers.  She is a good friend and I understand her dilemma.

Sigh...so back to the drawing board and I will not compromise on the dress or color.  

rowenac82

Sorry to hear this! I was just watching say yes to the bridesmaid dress today and this happened with a bride on there where the swatch didn't exactly match the dresses when they came in. She was expecting a gray undertone and the dress was actually purple. In the end she made it work but I could definitely understand where you are coming from. Is there anyway you could dye dress? And I don't know where you got the dress from but I would still try returning them or exchanging them, it never hurts to ask sounding as devasted as possible of course. Also try selling the dresses and maybe you could find dresses for the price that you sold these dresses for. Good luck! Hope things work out!

island07b2b

@rowenac82 - The dresses were bought from DB.  They are pretty firm on you bought it, you keep it.  I am considering trying to sell their gowns on Recycled Bride/Tradesey or on a similar site.  

fancywright2

Sorry to hear that. Yeah, maybe you can recoup the money on Recycled Bride or even eBay. My girls got their dresses at Alfred Angelo. Maybe take a look at their color swatch to see if their color is closer to what you need? It'll all work out in the end. I'll send positive thoughts your way.

leatba

Sorry to hear that. Hopefully you can recoup the money spent.

rowenac82

Ok, I did some digging around online and it seems like DB would do an exchange, not a return. If you feel its worth the hassle, I would seriously consider calling and see about having the dresses exchanged for the same dress in the color that you want. 

island07b2b

Thanks ladies.

Ok - I will call DB and see what they say but I don't have high hopes based on some of the reviews I have read and from what I saw and heard while at the store.  

nursing2u

Rowena... you are awesome.. this is the reason why our board is the BEST!!! Always willing to help a knottie sister... Its good you don't get your hopes up... BUT.. it doesn't hurt to try...can you let us know which BM dress it is from DB.

rmasoka

Am sorry about this. I agree with Ro...try and exchange. Be firm. They always have policies, but they are almost always changeable. It's their fault they didn't deliver the product you expected from their swatches. I wish you the best of luck;)

thedivav

Island so sorry to hear this Is this the Bowie DB? Maybe you can try another DB

island07b2b

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/cultural-wedding-boards_african-american-weddings_uncheckback-to-the-drawing-board?plckFindPostKey=Cat:Cultural%20Wedding%20BoardsForum:400Discussion:3845fdc9-e1d3-4455-922a-899a38162645Post:0c037ebf-dd70-450b-8dea-5f30075406fe">Re: Uncheck...Back to the Drawing Board</a>:
[QUOTE]Island so sorry to hear this Is this the Bowie DB? Maybe you can try another DB
Posted by thedivav[/QUOTE]

Yes it was Bowie. 

thedivav

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/cultural-wedding-boards_african-american-weddings_uncheckback-to-the-drawing-board?plckFindPostKey=Cat:Cultural Wedding BoardsForum:400Discussion:3845fdc9-e1d3-4455-922a-899a38162645Post:8cf8920c-2b42-4cc3-99fb-76986851a553">Re: Uncheck...Back to the Drawing Board</a>:
[QUOTE]In Response to Re: Uncheck...Back to the Drawing Board : Yes it was Bowie. 
Posted by island07b2b[/QUOTE]



Try another DB I HATE that Bowie store I will walk down the aisle NAKKID before I ever fool with them again

rowenac82

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/cultural-wedding-boards_african-american-weddings_uncheckback-to-the-drawing-board?plckFindPostKey=Cat:Cultural%20Wedding%20BoardsForum:400Discussion:3845fdc9-e1d3-4455-922a-899a38162645Post:41f45e62-a697-48ff-95c2-2f128acedc9b">Re: Uncheck...Back to the Drawing Board</a>:
[QUOTE]In Response to Re: Uncheck...Back to the Drawing Board : Try another DB I HATE that Bowie store <strong>I will walk down the aisle NAKKID before I ever fool with them again</strong>
Posted by thedivav[/QUOTE]

<div>
</div><div>LOL...that bad huh? </div><div>
</div><div>From what I read online..it has to be the same store. But I agree with others just be firm and make it seem like it was their fault. Just keep in mind that the costumer is always right. You didn't get the product you were expecting, you aren't happy, you are a bride, you are bringing them business, not asking for money back, just asking for the color you thought the dress was going to be!!! And always ask for the manager if an associate isn't giving you the results you are looking for. </div>

thedivav

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/cultural-wedding-boards_african-american-weddings_uncheckback-to-the-drawing-board?plckFindPostKey=Cat:Cultural%20Wedding%20BoardsForum:400Discussion:3845fdc9-e1d3-4455-922a-899a38162645Post:52dcb6e4-060e-4238-8a2f-dc46b7e9b3db">Re: Uncheck...Back to the Drawing Board</a>:
[QUOTE]In Response to Re: Uncheck...Back to the Drawing Board : LOL...that bad huh?  From what I read online..it has to be the same store. But I agree with others just be firm and make it seem like it was their fault. Just keep in mind that the costumer is always right. You didn't get the product you were expecting, you aren't happy, you are a bride, you are bringing them business, not asking for money back, just asking for the color you thought the dress was going to be!!! And always ask for the manager if an associate isn't giving you the results you are looking for. 
Posted by rowenac82[/QUOTE]<div>
</div><div>yes they are that bad </div><div>before i was engaged after i joined OES i went there looking for a formal dress</div><div>i was ignored and not helped at all</div><div>i tried to get help and was still ignored... </div><div>the sad part is when i went to the store in glen burnie they say they get compliants about the bowie store all the time and the bowie store is 90% black folks working there </div><div>dont get me started on that store... 

</div>

tirathemrs

AWWWW soo sorry to hear that and hopefully you can find what you want and be able to sell them and get some of the money back GL

island07b2b

@nursing2u - Here's the dress they chose.  The color I wanted was Truffle or a dark Brown similar to the color she is wearing in the pic.

Below is close to the color of the dress we received except the dress color is duller.  See how it is off?

island07b2b

Thanks everyone for all of your suggestions.  I had heard about the Bowie DB before I went so shame on me.  I dont' know if I have the energy to deal with them but I do see that the dress is still offered in the stores and at the same price.  So maybe.

aquari0216

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/cultural-wedding-boards_african-american-weddings_uncheckback-to-the-drawing-board?plckFindPostKey=Cat:Cultural Wedding BoardsForum:400Discussion:3845fdc9-e1d3-4455-922a-899a38162645Post:644ad970-e356-4770-b2e7-71a5d48e55ea">Re: Uncheck...Back to the Drawing Board</a>:
[QUOTE]@rowenac82 - The dresses were bought from DB.  They are pretty firm on you bought it, you keep it.  I am considering trying to sell their gowns on Recycled Bride/Tradesey or on a similar site.  
Posted by island07b2b[/QUOTE]

wHOS WHOA WHOA....1 DB is lucky to still have my business after they cancelled BOTH my colors.....2 Ive spoken with my DB rep about this....ad she told me yes on exchanges....you telling me that they have the nerve to actually have some final sales even when the damn dress doesnt match the swatch????????????????? WTF???? Leme call these folks.....in two hrs when they open...im getting peeved!