My wedding was June 26, 2010. As to this day, I still have no pro pics nor video. Each week I contacted the company because they said they put way longer than it takes to edit the video and pictures so that everything will be perfect. Well, yesterday was Aug. 10 which is the latest date I was suppose to receive the items. I even called Friday to see what time I needed to come yesterday. Well I was suppose to get a call on Sat o Sun. No call so I sent an email this morning saying that the email was the last correspondence from me as the contract stated Aug. 10. I further stated that many that have gotten married since me and on the day of has received their pics and videos from other companies. In the contract it states that if they can't hold their end of the bargain, deposit will be returned. At this point, I have lost all hope and just want my money back.
Strange enough though, I got a call from the owner today. Usually I get no return calls. He apologized and stated he was out of town and would be back tomorrow or the next day. He said he doesn't do business like this. I refused to answer my phone because I am adding to my paper trail. I had to take the dress salon to the store and now it looks like I got to take him. I refuse to pay the balance because the contract is no longer in agreement. He didn't keep his end of the bargain and I just want my deposit of $1000 returned. He can have the pics and video. Just so frustrated and he does really goo work.