I've been on the phone since 11am, calling clients re: past due balances. Talk about uncomfortable. I can assure you I have heard every lie and sob story in the book. FFS people, I'm only asking for a payment plan. Give me $5/month as a good faith payment, I don't care. When you owe us $5k+, don't think we're just going to go away.
Ugh.
FTR, our aged accounts (90+ days overdue) is nearly $400,000. American.