Wording help

MNNEBride

I have been asked to do an evaluation of our administrative assistant/scheduler at work.  It's standard practice here for 2 or 3 coworkers to do a "360" evaluation in addition to the supervisor for annual reviews. 

The AA/S does her job adequately most of the time.  However, there is much room for improvement. 

A couple of examples:

Supervisor sent an email yesterday announcing a staff meeting from 10-11 AM next week.  This morning we get an outlook meeting request from AA/S for staff meeting from 10:30-12:00 with no explanation as to why there was a time change.  Sup.  had sent her an email with updated time but AA/S didn't communicate that.

AA/S was leaving early for an appointment at 3:15 PM.  I am her back up and cover phones when she is away.  She came and told me she was leaving and I asked if she had rolled the phones.  She said she hadn't because the Sup. hadn't told her to do so.  I reminded her I was her back up and available - roll the phones.  She did.

So, I need a diplomatic way of saying she needs to step up and take some initiative.

Thanks for the help.
Sorry this got long.

nicoleg1982

Supervisor sent an email yesterday announcing a staff meeting from 10-11 AM next week.  This morning we get an outlook meeting request from AA/S for staff meeting from 10:30-12:00 with no explanation as to why there was a time change.  Sup.  had sent her an email with updated time but AA/S didn't communicate that.

I'm going to be honest here - if you are staff, it doesn't matter WTF your supervisor changed the meeting time.  S/he did, so show up at the updated time.  I assume you use Outlook or the like, which should show that the appointment scheduled is an "update."  I think you are overreaching here, but that's my honest opinion.  If I send an appt/email re: staff meeting at noon, and then bump it on the calendar to 12:15, my staff shows up at 12:15.  Common sense works both ways.

AA/S was leaving early for an appointment at 3:15 PM.  I am her back up and cover phones when she is away.  She came and told me she was leaving and I asked if she had rolled the phones.  She said she hadn't because the Sup. hadn't told her to do so.  I reminded her I was her back up and available - roll the phones.  She did.

Coirker is reluctant to perform SOP duties unless directed to do so.

GBCK

"AA/S is helpful and does her work admirably but may fail to seize opportunities to streamline the processes and may neglect to take steps that make the tasks in her position more straightforward"?

with more bread on that crap sandwich? 

MNNEBride

Thanks, Nico.  The first example may not have been the best example.  The reason there was any question about the accuracy of the time is because of past situations where she has simply gotten the time wrong.