Wedding Woes
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Email etiquette

Do you assume someone is stupid / of questionable intelligence if they write an email without:

Capitalization
Salutation
Proper / any punctuation

I run the other way when someone sends me an email like this:

Yoshi: Hello, my name is Yoshi ButterCookie and I am curious about your purple widgets. We initially discussed that they would be available on or before the 15th of June, 2010 (today.) I have not yet received notification from your company that the widgets Boss ordered are ready. Please let me know.

Response

purple widgets not ready.

[big huge signature here]

Yoshi: Mr. Assface, as of today, June 16, 2010 the purple widgets are late. As you can imagine time is of the essence and I need a timeline as to when I can expect them.

Thanks,

Response: purple widgets wont be ready. find other purple widgets.
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Re: Email etiquette

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    HeffalumpHeffalump member
    First Anniversary First Comment 5 Love Its First Answer
    edited December 2011
    That, or just an asshole.  Either/or.
  • Options
    ~~Busy.~~~~Busy.~~ member
    First Comment
    edited December 2011
    Now I want a purple widget.  You should followup with a phone call and then send an email summarizing the phone call.
  • Options
    Butter CookieButter Cookie member
    First Comment
    edited December 2011
    Y'know, I left 3 voicemails with no response. He apparently only responds to email, and he's typing with the one finger he has.

    ^like that.
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    Butter CookieButter Cookie member
    First Comment
    edited December 2011
    Wz, he lost quite a bit of business with that one sentence. Then again, I'm not sure why we were using his company in the first place. I prefer to know their reputation before doing business with anybody. I did not order the widgets though, so I'm no help.
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    *Barbie**Barbie* member
    First Anniversary 5 Love Its Name Dropper First Comment
    edited December 2011
    can you escalate it to Widget guy's boss? let him know his company will be losing business due to crummy customer service. 

    I have to deal with crap like this on a regular basis - my problem is that the folks at our plants don't tell me about it until 3 weeks after the purple widgets were due. 

  • Options
    Butter CookieButter Cookie member
    First Comment
    edited December 2011
    At this point I don't even care. The lack of professionalism alone is enough to lose him the business, but I'm pissed because now the people relying on the widgets may end up with nothing.
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