We're getting married late August 2010, but I don't live in the state that we're getting married in. So, I'm doing a lot of my planning early (over the phone and through e-mails). Well, I had been talking to a few different caterers about the menu we wanted and thought we settled on a good one.
The one we chose my family had used before and was the nicest to me on the phone......at first.
When we finally chose to go with them, the girl I spoke with was nothing but rude to me and made me feel like she did not want to deal with me. She told me I had to put a $500 deposit down to hold my spot and to keep the prices they sent me because they were going to be going up. I had no problem with that, so I did. She said she would send me a receipt and everything I needed and also details saying my date is saved in their books.
WELL, it's almost 2 weeks since and I have received nothing. My Mom called them (cuz I didn't want to) and they were rude to her. I'm so upset, and don't know what to do. All I want is a receipt and to know that they have my date set in their books. Is that so much to ask for? They already took the $500 out of my bank account. Can I get that back if they keep acting like this?
(sorry to keep going on like this, I'm just so upset about the situation)
Please HELP!