Pennsylvania-Philadelphia

VENT Ashley's Bridal!!

So, booked an appointment at Ashley's for today for my second fitting.  The owner booked the appointment for me two weeks ago today when I was there for my first fitting.  I get there today (and the drive from Center City is about an hour) and THEY'RE CLOSED!!!!!!!!!!!!!!!!!!!!!!!!  How could they not even check their appointment book??  The customer service here has been HELL and I am really ready to scream at the owner.  I was with two bridesmaids who also were getting fitted, and my mom, who had driven from Cherry Hill.  This is ABSURD!  Do not go there-my whole experience thus far has been a nightmare.

Re: VENT Ashley's Bridal!!

  • edited December 2011
    Sorry you had such a bad experience.  Hopefully you still had a nice day with you mom and BM's.
  • edited December 2011
    That is ridiculous. I am sorry that you have had such a bad experience. I crossed Ashley's off my list when it took them 2 days to get back to me about making an appointment (to try on gowns). Hopefully venting your negative experience will help other brides avoid more of the same...GL with the rest of your planning!
    Image and video hosting by TinyPic image BabyFruit Ticker
  • jessica0602jessica0602 member
    Eighth Anniversary 500 Comments Combo Breaker
    edited December 2011
    Sorry you had a bad experience with them.  I bought my dress from there and so far they've been awesome.
  • edited December 2011
    I am sorry you are having issues with them! I got my bm's dresses there and was in a wedding and got my bm dress as well and never had an issue.
  • matthew24matthew24 member
    Fifth Anniversary 100 Comments
    edited December 2011
    Sorry you had a bad experience, but they were awesome with me as well. I had no problems at all and am sorry to hear your disappointment.
  • danalynnrddanalynnrd member
    First Comment
    edited December 2011
    I had issues with them as well, mostly regarding bad attitudes during fittings. And all of our dresses took much longer to come in than was originally discussed at time of purchase. I wouldn't go back there again.
  • Vet-TechVet-Tech member
    First Comment
    edited December 2011
    I remember that place being really dirty when I was looking at dresses.  The woman who altered our gowns was a great seamstress & I guess used to do alterations for them at one time.  She said to avoid them like the plague.
    Lilypie Second Birthday tickers

    "Cherish your furbabies today because there might not be a tomorrow"

    image
    Heaven has another angel. RIP Bubba 2/15/09 - 9 Months Old

    image
    Godspeed Apache "Boo Boo" 2/2/09 - 2 1/2 Years Old
    image
    Rest in peace my sweet Angel. 11/05/08 - 2 Years Old

This discussion has been closed.
Choose Another Board
Search Boards