I seriously HATE LA FItness. I just sat on hold for 65 minutes waiting for someone to answer the phone. I got hung up on once. All I wanted to do was unfreeze my account. Well after they unfroze it they are charging me the cost of personal training for 8 sessions a month instead of 4! I'm too frustrated to calll them back now. I still ahve 3 weeks before they charge my account again.