Georgia-Atlanta

Bride & Bridesmaid Dress Advice

I have had the worst experience at Bride Beautiful. They have terrible customer service and are extremely rude to their customers. They had me and my bridesmaids make repeated unnecessary trips back to the store by telling us the dresses were ready when they really weren't. The bridesmaid dresses showed up with crooked seams and zippers and it was like pulling teeth to get them to fix them. They also charge you $20 to have them pressed and present them all wrinkled for you to try on. Don't go to bride beauiful to purchase your dress(es). They made what should have been an enjoyable experience into a very unpleasant one.

Re: Bride & Bridesmaid Dress Advice

  • edited December 2011
    Awesome, just placed the order for my BM dresses on Friday! Oh well!
  • edited December 2011
    I think there are a lot of factors. I've heard others say they had a bad experience at BB and some say they had a great experience. I had a very positive one. Hopefully, you will too.
    CCH
  • cutypie953cutypie953 member
    Fourth Anniversary 500 Comments
    edited December 2011
    Did you read the post made a few weeks ago on Bride Beautiful?  One bride posted about their disappointment and quite a few others agreed.  You are not alone!
  • Almost MrsKAlmost MrsK member
    10 Comments
    edited December 2011
    I personally have been very happy with them. I think it just all depends. I have my final fitting Monday though, so hopefully I am still happy when I leave! My bridesmaids got their dresses there as well, and haven't had any complaints.
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