Hi all,
I have heard so many good things on here about the Embassy Suites Rivercenter, that I made an appointment and was so excited to finally see the place in person. I was in love with the pictures I had seen and they seemed to offer what we wanted at a reasonable price.
I was so dissappointed when we got there, we waited patiently for 10 mins in the lobby for the event planner and once she got there she rushed us through each of the different rooms. After showing us the rooms and the outdoor space she simply said, "here are our brochures, call me if you have any questions" and then proceeded to hand them to us and started to walk away.
Of course we had questions! At each other site we visited, we were taken to a room after the showing and able to discuss the menus, options, etc but it seemed like this person was so anxious to get us out of there that she pushed us out the door. I called her about an hour later and left a message with a few questions and she never did call me back, it has been over a week.
We would really have loved to have our reception there but the experience was so horrible that we went with another vendor who treated us much better. I hope no one else has had this experience, it seemed very strange to me, after I had read so many great reviews.