As a previous bride of Sunset Harbor, I had my own issues with this club.
My issues failed in compassison to what I witnessed this past Saturday.
I was in attendance at a wedding this past Saturday. I was appalled at the unprofessionalism of Colleen, the Banquet Operations Manager. She had an altercation with the photographer and linens vendor! The same vendor I used that turned my budget wedding into a platimum wedding! Whatever issues she had with the vendor should have been handled inside her office not in the reception room where all the fellow guests could hear her. She came out several times, while guests were still in the room, when the music wasn't playing, yelling at the vendor. She shouted words like, "Go home Lyndsey!" "How dare you!" "Wait until I tell Kathleen!" (Kathleen is the Sales Manager, that is also very snobby and overly critical of people) Colleen returned and started ripping chair cover and sashes off the chairs. Throwing them on the floor. She began yelling at the photographers assistant as well. She and another employee, a waitress, started to harass the DJ, that was related to the vendor.
She also begain to curse and shouted from inside the kitchen, where staff and the florist could hear her. This is absolutely appalling! I am embarrassed to have been associated with Sunset Harbor and have already reported them to the Better Business Bureau.
Again, whatever issues she had with the vendors, Colleen should have waited until ALL the guests had left.
If I would have known that this is what goes on behind the scenes I would have never had my wedding there.
Whew. I hope this may help somebody in the future. Beware and alert your vendors.
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New wife and expecting.