We've picked a venue that we love (the William Tell in Countryside, IL) and have been working for about a month to sort out all the details of our contract. The wedding coordinator at the venue has been difficult to work with. The first draft of the contract had the wrong times on it. Then, she told us we could revise the payment plan and a few of the other policies they have. The big issue we have is that they reserve the right to move us to a different room. She assured me they would only move us if our room was uninhabitable. We requested that she write that into the contract so that if they try to move us for any other reason, we'll be protected. Two weeks later, she finally sent over the contract. She ignored all of our requests in regards to payment, and she put in a stipulation that they would only move our reception if the room was "inhabitable" - which is the opposite of what we'd like to see in the contract!
I know that we're picking at minor details that probably won't come up. The place is pretty expensive though (it'll be $25,000 at least), so we just want to make sure that we're covered if anything weird happens. She's sent us three versions of the contract over the past month, and none have included the things she said she would put in for us. I'm getting fed up and frustrated with her.
So here's my question. Is it appropriate to request to work with a different venue coordinator? I'm generally a people-pleaser, so I would have a hard time telling her that I don't like working with her, even though she seems incompetent and unprofessional. What would be the best way to handle this? Should I talk to her about working with someone else? Get in touch with her supervisor? What should I say?
Any advice is appreciated!